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Вопрос
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I have about 15 laptops running Windows 7 Pro SP1 (brand new, just out of the box). I’ve been able to install quite a few updates on about 3 of them (just started working on them). However, now, I’m getting error code 80200011 when I attempt
to install additional «required» updates.I’ve tried clearing the BITS queue, deleting softwaredistribution folder and ran SFC and nothing came up as being an issue. I’ve searched the net on this issue, but there doesn’t appear to be much on this specific problem. These systems
are behind a proxy server. I have other (XP, Windows 2003) systems that are able to update, but is there an issue between WIn 7 and some proxy servers? If so, why would I be able to install some updates?Any help or suggestions would be GREATLY appreciated. Thanks all.
Ответы
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Hi,
Chek that your proxy is configured correctly, and if you can follow these steps to resolve this issue : stop the Windows Update service and make sure that the «Backround Intelligent Transfer Service» and «Cryptographic service» are started and then go to
C:Windows and rename the software distribution folder to UpdateOLD , and finally restart the Windows Update Service
Oussama Oueslati | System Engineer | vNext Consulting
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Изменено
16 декабря 2011 г. 23:24
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Помечено в качестве ответа
Arthur Xie
28 декабря 2011 г. 4:14
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Изменено
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Hi,
BG_E_MISSING_FILE_SIZE (0x80200011)
The server did not return the file size. BITS only transfers static content and requires the HTTP server to return the Content-Length header. The transfer request
fails if the URL points to dynamic content.When BITS sends a HEAD request and server/proxy doesn’t return Content-Length header in the response, BITS puts the job in ERROR state with BG_E_MISSING_FILE_SIZE.
BITS 1.5 puts the job in ERROR state with BG_E_INVALID_SERVER_RESPONSE error. Apache 2.0 proxy server is known to exhibit this behavior.In order to further research this issue, please collect the Windows Update log(%windir%Windowsupdate.log), then upload these via SkyDrive and post a link here.
http://explore.live.com/windows-live-skydrive?wa=wsignin1.0
Hope that helps
William Tan
TechNet Community Support
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Помечено в качестве ответа
Arthur Xie
28 декабря 2011 г. 4:14
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Помечено в качестве ответа
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Question
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I have about 15 laptops running Windows 7 Pro SP1 (brand new, just out of the box). I’ve been able to install quite a few updates on about 3 of them (just started working on them). However, now, I’m getting error code 80200011 when I attempt
to install additional «required» updates.I’ve tried clearing the BITS queue, deleting softwaredistribution folder and ran SFC and nothing came up as being an issue. I’ve searched the net on this issue, but there doesn’t appear to be much on this specific problem. These systems
are behind a proxy server. I have other (XP, Windows 2003) systems that are able to update, but is there an issue between WIn 7 and some proxy servers? If so, why would I be able to install some updates?Any help or suggestions would be GREATLY appreciated. Thanks all.
Answers
-
Hi,
Chek that your proxy is configured correctly, and if you can follow these steps to resolve this issue : stop the Windows Update service and make sure that the «Backround Intelligent Transfer Service» and «Cryptographic service» are started and then go to
C:Windows and rename the software distribution folder to UpdateOLD , and finally restart the Windows Update Service
Oussama Oueslati | System Engineer | vNext Consulting
-
Edited by
Friday, December 16, 2011 11:24 PM
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Marked as answer by
Arthur Xie
Wednesday, December 28, 2011 4:14 AM
-
Edited by
-
Hi,
BG_E_MISSING_FILE_SIZE (0x80200011)
The server did not return the file size. BITS only transfers static content and requires the HTTP server to return the Content-Length header. The transfer request
fails if the URL points to dynamic content.When BITS sends a HEAD request and server/proxy doesn’t return Content-Length header in the response, BITS puts the job in ERROR state with BG_E_MISSING_FILE_SIZE.
BITS 1.5 puts the job in ERROR state with BG_E_INVALID_SERVER_RESPONSE error. Apache 2.0 proxy server is known to exhibit this behavior.In order to further research this issue, please collect the Windows Update log(%windir%Windowsupdate.log), then upload these via SkyDrive and post a link here.
http://explore.live.com/windows-live-skydrive?wa=wsignin1.0
Hope that helps
William Tan
TechNet Community Support
-
Marked as answer by
Arthur Xie
Wednesday, December 28, 2011 4:14 AM
-
Marked as answer by
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What causes the 0x80200011 error?
Microsoft’s answer: When BITS sends a HEAD request and server/proxy doesn’t return Content-Length header in the response, BITS puts the job in ERROR state with BG_E_MISSING_FILE_SIZE. BITS 1.5 puts the job in ERROR state with BG_E_INVALID_SERVER_RESPONSE error. Apache 2.0 proxy server is known to exhibit this behavior.
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