Куосера ошибка 7004

Code

Contents

7004

Toner motor Y error

When the toner motor Y is

driven, the motor over-current

detection signal is detected

continuously for 50 times (5 s)

at 100 ms intervals.

7401

Developing unit K non-

installing error

No density detection signal is

output from toner sensor K in

developing unit K.

7402

Developing unit C non-

installing error

No density detection signal is

output from toner sensor C in

developing unit C.

7403

Developing unit M non-

installing error

No density detection signal is

output from toner sensor M in

developing unit M.

Causes

Defective connec-

Reinsert the connector. Also check for conti-

tor cable or poor

nuity within the connector cable. If none,

contact in the con-

replace the cable.

nector.

Toner motor Y and engine PWB (YC26)

Defective drive

Check if the rollers and gears rotate

transmission sys-

smoothly. If not, grease the bushes and

tem of the toner

gears. Check for broken gears and replace if

motor Y.

any.

Defective toner

Replace the toner motor Y.

motor Y.

Defective engine

Replace the engine PWB and check for cor-

PWB.

rect operation (see page 1-5-26).

Reinsert the connector. Also check for conti-

Defective connec-

tor cable or poor

nuity within the connector cable. If none,

contact in the con-

replace the cable.

nector.

Developing unit K and Drum relay PWB

(YC6)

Drum relay PWB (YC1) and engine PWB

(YC34)

Defective toner

Replace the developing unit K (see page 1-

sensor K.

5-18).

Defective engine

Replace the engine PWB and check for cor-

PWB.

rect operation (see page 1-5-26).

Defective connec-

Reinsert the connector. Also check for conti-

tor cable or poor

nuity within the connector cable. If none,

contact in the con-

replace the cable.

Developing unit C and Drum relay PWB

nector.

(YC10)

Drum relay PWB (YC1) and engine PWB

(YC34)

Defective toner

Replace the developing unit C (see page 1-

sensor C.

5-18).

Defective engine

Replace the engine PWB and check for cor-

PWB.

rect operation (see page 1-5-26).

Defective connec-

Reinsert the connector. Also check for conti-

tor cable or poor

nuity within the connector cable. If none,

contact in the con-

replace the cable.

nector.

Developing unit M and Drum relay PWB

(YC7)

Drum relay PWB (YC1) and engine PWB

(YC34)

Defective toner

Replace the developing unit M (see page 1-

sensor M.

5-18).

Defective engine

Replace the engine PWB and check for cor-

PWB.

rect operation (see page 1-5-26).

1-4-25

Check procedures/

corrective measures

2KT/2KV

Источник
  • Code: 0030
  • Description: FAX control PWB system error
    Processing with the fax software was disabled due to a hardware problem.
  • Causes: Defective FAX control PWB.
  • Remedy: Defective FAX control PWB. Replace the fax control PWB and check for correct operation..
  • Code: 0070
  • Description: FAX control PWB incompatible detection error
    Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted.
  • Causes: Defective FAX software.PWB. Defective FAX control PWB.
  • Remedy: Defective FAX software. Install the fax software.
    Defective FAX control PWB. Replace the fax control PWB and check for correct operation..
  • Code: 0100
  • Description: Backup memory device error
  • Causes: Defective flash memory. Defective main PWB.
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0120
  • Description: MAC address data error
    For data in which the MAC address is invalid.
  • Causes: Defective flash memory. Defective engine PWB.
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 0130
  • Description: Backup memory read/write error (main PWB)
  • Causes: Defective flash memory. Defective main PWB.
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0140
  • Description: Backup memory data error (main PWB)
  • Causes: Defective flash memory. Defective main PWB.
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0150
  • Description: Engine PWB EEPROM error
    Detecting engine PWB EEPROM communication error.
  • Causes: Improper installation engine PWB EEPROM. Defective engine PWB. Device damage of EEPROM.
  • Remedy: Improper installation engine PWB EEPROM. Check the installation of the EEPROM and remedy if necessary.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 0170
  • Description: Billing counting error
    A checksum error is detected in the main and engine backup memories for the billing counters.
  • Causes: Data damage of EEPROM. Defective PWB.
  • Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
    Defective PWB. Replace the main PWB or the engine PWB and check for correct operation.
  • Code: 0180
  • Description: Machine number mismatch
    Machine number of main and engine does not match.
  • Causes: Data damage of EEPROM.
  • Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
  • Code: 0600
  • Description: Expanded memory (DIMM) installing error
    The expansion memory modules (DIMM) are not correctly mounted.
  • Causes: Improper installation expanded memory (DIMM).
  • Remedy: Improper installation expanded memory (DIMM). Check the installation of the expanded memory (DIMM).
  • Code: 0610
  • Description: Expanded memory (DIMM) error
    The expansion memory modules (DIMM) mounted on the main PWB does not operate correctly.
  • Causes: Defective expanded memory (DIMM). Defective main PWB.
  • Remedy: Defective expanded memory (DIMM). Replace the expanded memory (DIMM) and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0640
  • Description: Hard disk error
    The hard disk cannot be accessed.
  • Causes: Defective hard disk. Defective main PWB.
  • Remedy: Defective hard disk. Replace the hard disk and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0830
  • Description: FAX control PWB flash program area checksum error
    A checksum error occurred with the program of the FAX control PWB.
  • Causes: Defective FAX software. Defective FAX control PWB.
  • Remedy: Defective FAX software. Install the fax software.
    Defective FAX control PWB. Replace the FAX control PWB.
  • Code: 0840
  • Description: Faults of RTC
    The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed.
  • Causes: The battery is disconnected from the main PWB. Defective main PWB.
  • Remedy: The battery is disconnected from the main PWB. Check visually and remedy if necessary
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0870
  • Description: FAX control PWB to main PWB high capacity data transfer error
    High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times.
  • Causes: Improper installation FAX control PWB. Defective FAX control PWB or main PWB.
  • Remedy: Improper installation FAX control PWB. Reinstall the FAX control PWB.
    Defective FAX control PWB or main PWB. Replace the FAX control PWB or main PWB and check for correct operation.
  • Code: 0920
  • Description: Fax file system error
    The backup data is not retained for file system abnormality of flash memory of the FAX control PWB.
  • Causes: Defective FAX control PWB.
  • Remedy: Defective FAX control PWB. Replace the FAX control PWB and check for correct operation.
  • Code: 0930
  • Description: EEPROM bus error
  • Causes: Defective drum PWB (EEPROM). Defective engine PWB (EEPROM). Defective engine PWB. Defective main PWB.
  • Remedy: Defective drum PWB (EEPROM). Replace the drum unit.
    Defective engine PWB (EEPROM). Replace the engine PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 1010
  • Description: Lift motor error
    When the lift motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. After the lift motor is driven, the ON status of lift sensor cannot be detected for 8 s. The cassette installed confirmation message is displayed on the operation panel, and even if the cassette is opened and closed, the cassette installed confirmation message is displayed 5 times successively.
  • Causes: Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the lift motor. Defective lift motor. Defective engine PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Lift motor and engine PWB (YC27)
    Defective drive transmission system of the lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective lift motor. Replace the lift motor
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1020
  • Description: PF lift motor error (paper feeder 1)
    When the lift motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. After the lift motor is driven, the ON status of lift sensor cannot be detected for 8 s. The cassette installed confirmation message is displayed on the operation panel, and even if the cassette is opened and closed, the cassette installed confirmation message is displayed 5 times successively.
  • Causes: Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor and PF main PWB (YC7)
    Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor. Replace the PF lift motor
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1030
  • Description: PF lift motor error (paper feeder 2)
    When the lift motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. After the lift motor is driven, the ON status of lift sensor cannot be detected for 8 s. The cassette installed confirmation message is displayed on the operation panel, and even if the cassette is opened and closed, the cassette installed confirmation message is displayed 5 times successively.
  • Causes: Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor and PF main PWB (YC7)
    Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor. Replace the PF lift motor
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1500
  • Description: PF heater 1 high temperature error (paper feeder 1)
    A temperature higher than 75C/167F is detected.
  • Causes: Defective connector cable or poor contact in the connector. Shorted PF thermistor 1. Defective PF fan motor 1. Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF fan motor 1 and PF main PWB (YC111)
    Shorted PF thermistor 1. Replace the top heater unit (Refer to the service manual for the paper feeder).
    Defective PF fan motor 1. Replace the top heater unit (Refer to the service manual for the paper feeder).
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1510
  • Description: PF heater 2 high temperature error (paper feeder 1)
    A temperature higher than 75C/167F is detected.
  • Causes: Defective connector cable or poor contact in the connector. Shorted PF thermistor 2. Defective PF fan motor 2. Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF fan motor 2 and PF main PWB (YC111)
    Shorted PF thermistor 2. Replace the side heater unit (Refer to the service manual for the paper feeder).
    Defective PF fan motor 2. Replace the side heater unit (Refer to the service manual for the paper feeder).
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1520
  • Description: PF heater 1 high temperature error (paper feeder 2)
    A temperature higher than 75aC/167F is detected.
  • Causes: Defective connector cable or poor contact in the connector. Shorted PF thermistor 1. Defective PF fan motor 1. Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF fan motor 1 and PF main PWB (YC111)
    Shorted PF thermistor 1. Replace the top heater unit (Refer to the service manual for the paper feeder).
    Defective PF fan motor 1. Replace the top heater unit (Refer to the service manual for the paper feeder).
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1530
  • Description: PF heater 2 high temperature error (paper feeder 2)
    A temperature higher than 75C/167F is detected.
  • Causes: Defective connector cable or poor contact in the connector. Shorted PF thermistor 2. Defective PF fan motor 2. Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF fan motor 2 and PF main PWB (YC111)
    Shorted PF thermistor 2. Replace the side heater unit (Refer to the service manual for the paper feeder).
    Defective PF fan motor 2. Replace the side heater unit (Refer to the service manual for the paper feeder).
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1600
  • Description: PF heater 1 low temperature error (paper feeder 1)
    An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 1 is turned on.
  • Causes: Defective connector cable or poor contact in the connector. PF thermistor 1 installed incorrectly. Defective PF thermistor 1. Broken PF heater 1. Defective PF heater PWB or PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF heater 1 and PF heater PWB (YC1) PF heater PWB (YC3) and PF main PWB (YC113) PF thermistor 1 and PF main PWB (YC114)
    PF thermistor 1 installed incorrectly. Check the installation of the PF thermistor 1.
    Defective PF thermistor 1. Replace the top heater unit (Refer to the service manual for the paper feeder).
    Broken PF heater 1. Replace the top heater unit (Refer to the service manual for the paper feeder).
    Defective PF heater PWB or PF main PWB. Replace the PF heater PWB or PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1610
  • Description: PF heater 2 low temperature error (paper feeder 1)
    An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 2 is turned on.
  • Causes: Defective connector cable or poor contact in the connector. PF thermistor 2 installed incorrectly. Defective PF thermistor 2. Broken PF heater 2. Defective PF heater PWB or PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF heater 2 and PF heater PWB (YC2) PF heater PWB (YC3) and PF main PWB (YC113) PF thermistor 2 and PF main PWB (YC115)
    PF thermistor 2 installed incorrectly. Check the installation of the PF thermistor 2.
    Defective PF thermistor 2. Replace the side heater unit (Refer to the service manual for the paper feeder).
    Broken PF heater 2. Replace the side heater unit (Refer to the service manual for the paper feeder).
    Defective PF heater PWB or PF main PWB. Replace the PF heater PWB or PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1620
  • Description: PF heater 1 low temperature error (paper feeder 2)
    An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 1 is turned on.
  • Causes: Defective connector cable or poor contact in the connector. PF thermistor 1 installed incorrectly. Defective PF thermistor 1. Broken PF heater 1. Defective PF heater PWB or PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF heater 1 and PF heater PWB (YC1) PF heater PWB (YC3) and PF main PWB (YC113) PF thermistor 1 and PF main PWB (YC114)
    PF thermistor 1 installed incorrectly. Check the installation of the PF thermistor 1.
    Defective PF thermistor 1. Replace the top heater unit (Refer to the service manual for the paper feeder).
    Broken PF heater 1. Replace the top heater unit (Refer to the service manual for the paper feeder).
    Defective PF heater PWB or PF main PWB. Replace the PF heater PWB or PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1630
  • Description: PF heater 2 low temperature error (paper feeder 2)
    An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 2 is turned on.
  • Causes: Defective connector cable or poor contact in the connector. PF thermistor 2 installed incorrectly. Defective PF thermistor 2. Broken PF heater 2. Defective PF heater PWB or PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF heater 2 and PF heater PWB (YC2) PF heater PWB (YC3) and PF main PWB (YC113) PF thermistor 2 and PF main PWB (YC115)
    PF thermistor 2 installed incorrectly. Check the installation of the PF thermistor 2.
    Defective PF thermistor 2. Replace the side heater unit (Refer to the service manual for the paper feeder).
    Broken PF heater 2. Replace the side heater unit (Refer to the service manual for the paper feeder).
    Defective PF heater PWB or PF main PWB. Replace the PF heater PWB or PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1800
  • Description: Paper feeder communication error
    Communication error between engine PWB and optional paper feeder.
  • Causes: Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective PF main PWB.
  • Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC33)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2100
  • Description: Developing motor error
    The developing motor ready input is not given for 5 s during the main motor is ON.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of the developing motor. Defective developing motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developing motor and engine PWB (YC14)
    Defective drive transmission system of the developing motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective developing motor. Replace the developing motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2200
  • Description: Drum motor error
    The drum motor ready input is not given for 5 s during the drum motor is ON.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of the drum motor. Defective drum motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor and engine PWB (YC13)
    Defective drive transmission system of the drum motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor. Replace the drum motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2330
  • Description: Fuser pressure release motor error
    When the fuser pressure release motor is driven, the motor over-current detection signal is detected continuously for 8 times (800 ms) at 100 ms intervals.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser pressure release motor and engine PWB (YC38)
    Defective drive transmission system of the fuser pressure release motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective fuser pressure release motor. Replace the fuser pressure release motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2340
  • Description: Fuser pressure release motor time-out error
    When the fuser pressure release motor is driven, the envelope switch (EVSW) is not detectable for 6 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser pressure release motor and engine PWB (YC38)
    Defective drive transmission system of the fuser pressure release motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective fuser pressure release motor. Replace the fuser pressure release motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2500
  • Description: Paper feed motor error
    The drum motor ready input is not given for 5 s during the paper feed motor is ON.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of the paper feed motor. Defective paper feed motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Paper feed motor and engine PWB (YC3)
    Defective drive transmission system of the paper feed motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective paper feed motor. Replace the paper feed motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2600
  • Description: PF paper feed motor error (paper feeder 1)
    The drum motor ready input is not given for 2 s during the PF paper feed motor is ON.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF paper feed motor. Defective PF paper feed motor. Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC6)
    Defective drive transmission system of the PF paper feed motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2610
  • Description: PF paper feed motor error (paper feeder 2)
    The drum motor ready input is not given for 2 s during the PF paper feed motor is ON.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF paper feed motor. Defective PF paper feed motor. Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF paper feed motor and PF main PWB (YC6)
    Defective drive transmission system of the PF paper feed motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF paper feed motor. Replace the PF paper feed motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2730
  • Description: Developing release motor error
    When the developing release motor is driven, the motor over-current detection signal is detected continuously for 8 times (800 ms) at 100 ms intervals.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of the developing release motor. Defective developing release motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developing release motor and engine PWB (YC35)
    Defective drive transmission system of the developing release motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective developing release motor. Replace the developing release motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2740
  • Description: Developing release motor time-out error
    When the developing release motor is driven, the developing release switch (DEVRSW) is not detectable for 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of the developing release motor. Defective developing release motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developing release motor and engine PWB (YC35)
    Defective drive transmission system of the developing release motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective developing release motor. Replace the developing release motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2820
  • Description: Fuser motor error
    The fuser motor ready input is not given for 5 s during the fuser motor is ON.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser motor. Defective fuser motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser motor and engine PWB (YC15)
    Defective drive transmission system of the fuser motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective fuser motor. Replace the fuser motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 3100
  • Description: ISU home position error
    The home position is not correct when the power is turned on or at the start of copying using the table.
  • Causes: Defective connector cable or poor contact in the connector. Defective home position sensor. Defective ISU motor. Defective CCD PWB. Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Home position sensor and CCD PWB (YC3) CCD PWB (YC1) and main PWB (YC8) ISU motor and main PWB (YC36)
    Defective home position sensor. Replace the home position sensor.
    Defective ISU motor. Replace the ISU motor.
    Defective CCD PWB. Replace the scanner unit.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3200
  • Description: Exposure lamp error
    When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective exposure lamp. Defective inverter PWB or CCD PWB. Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Exposure lamp and inverter PWB (CN2) Inverter PWB (CN1) and CCD PWB (YC3) CCD PWB (YC1) and main PWB (YC8)
    Defective exposure lamp. Replace the scanner unit.
    Defective inverter PWB or CCD PWB. Replace the scanner unit.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3300
  • Description: AGC error
    After AGC, correct input is not obtained at CCD.
  • Causes: Defective connector cable or poor contact in the connector. Defective exposure lamp. Defective inverter PWB or CCD PWB. Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Inverter PWB (CN1) and CCD PWB (YC3) CCD PWB (YC1) and main PWB (YC8)
    Defective exposure lamp. Replace the scanner unit.
    Defective inverter PWB or CCD PWB. Replace the scanner unit.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3500
  • Description: Communication error between scanner and ASIC
    An error code is detected.
  • Causes: Defective connector cable or poor contact in the connector. Defective CCD PWB. Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CCD PWB (YC1) and main PWB (YC8)
    Defective CCD PWB. Replace the scanner unit.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 4001
  • Description: Polygon motor KM error
    The polygon motor KM ready input is not given for 10 s during the polygon motor is ON.
  • Causes: Defective connector cable or poor contact in the connector. Defective polygon motor KM. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit KM and engine PWB (YC31)
    Defective polygon motor KM. Replace the laser scanner unit KM.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4002
  • Description: Polygon motor CY error
    The polygon motor CY ready input is not given for 10 s during the polygon motor is ON.
  • Causes: Defective connector cable or poor contact in the connector. Defective polygon motor CY. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit CY and engine PWB (YC31)
    Defective polygon motor CY. Replace the laser scanner unit CY.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4201
  • Description: Laser output error (black)
    The pin photo signal is not output from PD PWB K for one second while laser is emitted.
  • Causes: Defective connector cable or poor contact in the connector. Defective APC PWB K. Defective PD PWB K. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB K and engine PWB (YC31)
    Defective APC PWB K. Replace the laser scanner unit KM.
    Defective PD PWB K. Replace the laser scanner unit KM.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4202
  • Description: Laser output error (cyan)
    The pin photo signal is not output from PD PWB C for one second while laser is emitted.
  • Causes: Defective connector cable or poor contact in the connector. Defective APC PWB C. Defective PD PWB C. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB C and engine PWB (YC32)
    Defective APC PWB C. Replace the laser scanner unit CY.
    Defective PD PWB C. Replace the laser scanner unit CY.
    Defective engine PWB. Replace the engine PWB.
  • Code: 4203
  • Description: Laser output error (magenta)
    The pin photo signal is not output from PD PWB M for one second while laser is emitted.
  • Causes: Defective connector cable or poor contact in the connector. Defective APC PWB M. Defective PD PWB M. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB M and engine PWB (YC31)
    Defective APC PWB M. Replace the laser scanner unit KM.
    Defective PD PWB M. Replace the laser scanner unit KM.
    Defective engine PWB. Replace the engine PWB.
  • Code: 4204
  • Description: Laser output error (yellow)
    The pin photo signal is not output from PD PWB Y for one second while laser is emitted.
  • Causes: Defective connector cable or poor contact in the connector. Defective APC PWB Y. Defective PD PWB Y. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB Y and engine PWB (YC32)
    Defective APC PWB Y. Replace the laser scanner unit CY.
    Defective PD PWB Y. Replace the laser scanner unit CY.
    Defective engine PWB. Replace the engine PWB.
  • Code: 4600
  • Description: LSU cleaning motor error
    When the LSU cleaning motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of the LSU cleaning motor. Defective LSU cleaning motor. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. LSU cleaning motor and engine PWB (YC36)
    Defective drive transmission system of the LSU cleaning motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective LSU cleaning motor. Replace the LSU cleaning motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4700
  • Description: VIDEO ASIC device error
  • Causes: Defective connector cable or poor contact in the connector. Defective main PWB or engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Main PWB (YC39) and relay PWB (YC3) Relay PWB (YC2, 4) and engine PWB (YC8, 9)
    Defective main PWB or engine PWB. Replace the main PWB or the engine PWB and check for correct operation.
  • Code: 5301
  • Description: Broken cleaning lamp K wire
    When the cleaning lamp K is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals.
  • Causes: Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit K and Drum relay PWB (YC2) Drum relay PWB (YC1) and engine PWB (YC34)
    Defective cleaning lamp K. Replace the drum unit K..
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5302
  • Description: Broken cleaning lamp C wire
    When the cleaning lamp C is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals.
  • Causes: Defective connector cable or poor contact in the connector. Defective cleaning lamp C. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit C and Drum relay PWB (YC4) Drum relay PWB (YC1) and engine PWB (YC34)
    Defective cleaning lamp C. Replace the drum unit C..
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5303
  • Description: Broken cleaning lamp M wire
    When the cleaning lamp M is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals.
  • Causes: Defective connector cable or poor contact in the connector. Defective cleaning lamp M. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit M and Drum relay PWB (YC3) Drum relay PWB (YC1) and engine PWB (YC34)
    Defective cleaning lamp M. Replace the drum unit M..
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5304
  • Description: Broken cleaning lamp Y wire
    When the cleaning lamp Y is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals.
  • Causes: Defective connector cable or poor contact in the connector. Defective cleaning lamp Y. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit Y and Drum relay PWB (YC5) Drum relay PWB (YC1) and engine PWB (YC34)
    Defective cleaning lamp Y. Replace the drum unit Y..
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6000
  • Description: Broken fuser heater wire
    The detected temperature of fuser thermistor does not rise 1„aC/1.8„aF after the fuser heater has been turned on continuously for 10 s in warming up. The fuser temperature does not reach 100„aC/212„aF after the fuser heater has been turned on continuously for 30 s in warming up. The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The detected temperature of fuser thermistor does not rise 1„aC/1.8„aF after the fuser heater has been turned on continuously for 10 s during printing.
  • Causes: Defective connector cable or poor contact in the connector. Fuser thermostat triggered. Broken fuser heater wire. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser heater and power source PWB (YC102) Fuser unit and eject PWB (YC3) Eject PWB (YC1) and engine PWB (YC19)
    Fuser thermostat triggered. Reinsert the fuser unit.
    Broken fuser heater wire. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6020
  • Description: Abnormally high fuser thermistor temperature
    The fuser thermistor detects a temperature higher than 240C/464F. By the activation of the high temperature error detection circuit (230C/446F or more) of fuser thermistor, the illumination of fuser heater was forcibly turned off and 10 s has elapsed.
  • Causes: Shorted fuser thermistor. Defective engine PWB.
  • Remedy: Shorted fuser thermistor. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6030
  • Description: Broken fuser thermistor wire
    Input from fuser thermistor is 3 or less (A/D value) continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Broken fuser thermistor wire. Fuser thermostat triggered. Broken fuser heater wire. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and eject PWB (YC3) Eject PWB (YC1) and engine PWB (YC19)
    Broken fuser thermistor wire. Replace the fuser unit.
    Fuser thermostat triggered. Reinsert the fuser unit.
    Broken fuser heater wire. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6400
  • Description: Zero-cross signal error
    The zero-cross signal does not reach the engine PWB for more than 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective power source PWB or engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC103) and relay PWB (YC1) Relay PWB (YC4) and engine PWB (YC9)
    Defective power source PWB or engine PWB. Replace the power source PWB or the engine PWB and check for correct operation.
  • Code: 7001
  • Description: Toner motor K error
    When the toner motor K is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor K and engine PWB (YC23)
    Defective drive transmission system of the toner motor K. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective toner motor K. Replace the toner motor K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7002
  • Description: Toner motor C error
    When the toner motor C is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor C. Defective toner motor C. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor C and engine PWB (YC25)
    Defective drive transmission system of the toner motor C. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective toner motor C. Replace the toner motor C.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7003
  • Description: Toner motor M error
    When the toner motor M is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor M. Defective toner motor M. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor M and engine PWB (YC24)
    Defective drive transmission system of the toner motor M. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective toner motor M. Replace the toner motor M.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7004
  • Description: Toner motor Y error
    When the toner motor Y is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor Y. Defective toner motor Y. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner motor Y and engine PWB (YC26)
    Defective drive transmission system of the toner motor Y. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective toner motor Y. Replace the toner motor Y.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7401
  • Description: Developing unit K noninstalling error
    No density detection signal is output from toner sensor K in developing unit K.
  • Causes: Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developing unit K and Drum relay PWB (YC6) Drum relay PWB (YC1) and engine PWB (YC34)
    Defective toner sensor K. Replace the developing unit K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7402
  • Description: Developing unit C noninstalling error
    No density detection signal is output from toner sensor C in developing unit C.
  • Causes: Defective connector cable or poor contact in the connector. Defective toner sensor C. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developing unit C and Drum relay PWB (YC10) Drum relay PWB (YC1) and engine PWB (YC34)
    Defective toner sensor C. Replace the developing unit C.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7403
  • Description: Developing unit M noninstalling error
    No density detection signal is output from toner sensor M in developing unit M.
  • Causes: Defective connector cable or poor contact in the connector. Defective toner sensor M. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developing unit M and Drum relay PWB (YC7) Drum relay PWB (YC1) and engine PWB (YC34)
    Defective toner sensor M. Replace the developing unit M.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7404
  • Description: Developing unit Y noninstalling error
    No density detection signal is output from toner sensor Y in developing unit Y.
  • Causes: Defective connector cable or poor contact in the connector. Defective toner sensor Y. Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developing unit Y and Drum relay PWB (YC13) Drum relay PWB (YC1) and engine PWB (YC34)
    Defective toner sensor Y. Replace the developing unit Y.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7411
  • Description: Drum unit K non- installing error
    The EEPROM of drum PWB K does not communicate normally.
  • Causes: Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB.
  • Remedy: Installation of incompatible drum unit K. Install drum unit K compatible with the specifications to the machine.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit K and Drum relay PWB (YC2) Drum relay PWB (YC1) and engine PWB (YC34)
    Defective drum PWB K. Replace the drum unit K.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7412
  • Description: Drum unit C non- installing error
    The EEPROM of drum PWB C does not communicate normally.
  • Causes: Installation of incompatible drum unit C. Defective connector cable or poor contact in the connector. Defective drum PWB C. Defective engine PWB.
  • Remedy: Installation of incompatible drum unit C. Install drum unit C compatible with the specifications to the machine.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit C and Drum relay PWB (YC4) Drum relay PWB (YC1) and engine PWB (YC34)
    Defective drum PWB C. Replace the drum unit C.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7413
  • Description: Drum unit M non- installing error
    The EEPROM of drum PWB M does not communicate normally.
  • Causes: Installation of incompatible drum unit M. Defective connector cable or poor contact in the connector. Defective drum PWB M. Defective engine PWB.
  • Remedy: Installation of incompatible drum unit M. Install drum unit M compatible with the specifications to the machine.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit M and Drum relay PWB (YC3) Drum relay PWB (YC1) and engine PWB (YC34)
    Defective drum PWB M. Replace the drum unit M.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7414
  • Description: Drum unit Y non- installing error
    The EEPROM of drum PWB Y does not communicate normally.
  • Causes: Installation of incompatible drum unit Y. Defective connector cable or poor contact in the connector. Defective drum PWB Y. Defective engine PWB.
  • Remedy: Installation of incompatible drum unit Y. Install drum unit Y compatible with the specifications to the machine.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit Y and Drum relay PWB (YC5) Drum relay PWB (YC1) and engine PWB (YC34)
    Defective drum PWB Y. Replace the drum unit Y.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 9500 … 9520
  • Description: Contact the Service Administrative Division.
  • Causes:
  • Remedy: Contact the Service Administrative Division.
  • Code: 9530
  • Description: Backup data error
    The serial number of the machine written on the EEPROM of the engine PWB differs with that is written on both the flash memory of the engine PWB and the EEPROM of the drum PWB as a backup.
  • Causes: Replacing both the engine PWB and the drum unit at the same time.
  • Remedy: Check that the machine operates properly by reverting the engine controller and the drum unit to the old ones. To replace the engine PWB and the drum unit at the same time, turn on the machine after replacing either one. Check that the machine operates properly and then turn off the machine. Replace the other and turn on the machine to check that the machine operates properly. Be sure to replace one by one.
  • Code: F000
  • Description: Main PWB — operation panel PWB communication error
  • Causes: Defective main PWB. Defective operation panel PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective operation panel PWB. Replace the operation panel PWB and check for correct operation.
  • Code: F010
  • Description: Main PWB checksum error
  • Causes: Defective main PWB
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
  • Code: F020
  • Description: Main PWB RAM checksum errors
  • Causes: Defective main memory (RAM) on the main PWB. Defective expanded memory (DIMM).
  • Remedy: Defective main memory (RAM) on the main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective expanded memory (DIMM). Replace the expanded memory (DIMM).
  • Code: F040
  • Description: Main PWB — print engine communication error
  • Causes: Defective main PWB. Defective engine PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: F041
  • Description: Main PWB — scanner engine communication error
  • Causes: Defective main PWB. Defective engine PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: F050
  • Description: Print engine ROM checksum error
  • Causes: Defective engine PWB.
  • Remedy: Defective engine PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace engine PWB.
  • Code: F051
  • Description: Scanner engine ROM checksum error
  • Causes: Defective engine PWB.
  • Remedy: Defective engine PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace engine PWB.
  • Code: F278
  • Description: Power supply in drive system error
  • Causes: Main power switch was turned off without using the power key, or a power failure has occurred.
  • Remedy: Turn on power. (To switch off power, first press the power key until the main power indicator goes off, then turn the main power switch off.)
Источник

Code

Contents

7004

Toner motor Y error

When the toner motor Y is

driven, the motor over-current

detection signal is detected

continuously for 50 times (5 s)

at 100 ms intervals.

7401

Developing unit K non-

installing error

No density detection signal is

output from toner sensor K in

developing unit K.

7402

Developing unit C non-

installing error

No density detection signal is

output from toner sensor C in

developing unit C.

7403

Developing unit M non-

installing error

No density detection signal is

output from toner sensor M in

developing unit M.

Causes

Defective connec-

Reinsert the connector. Also check for conti-

tor cable or poor

nuity within the connector cable. If none,

contact in the con-

replace the cable.

nector.

Toner motor Y and engine PWB (YC26)

Defective drive

Check if the rollers and gears rotate

transmission sys-

smoothly. If not, grease the bushes and

tem of the toner

gears. Check for broken gears and replace if

motor Y.

any.

Defective toner

Replace the toner motor Y.

motor Y.

Defective engine

Replace the engine PWB and check for cor-

PWB.

rect operation (see page 1-5-26).

Reinsert the connector. Also check for conti-

Defective connec-

tor cable or poor

nuity within the connector cable. If none,

contact in the con-

replace the cable.

nector.

Developing unit K and Drum relay PWB

(YC6)

Drum relay PWB (YC1) and engine PWB

(YC34)

Defective toner

Replace the developing unit K (see page 1-

sensor K.

5-18).

Defective engine

Replace the engine PWB and check for cor-

PWB.

rect operation (see page 1-5-26).

Defective connec-

Reinsert the connector. Also check for conti-

tor cable or poor

nuity within the connector cable. If none,

contact in the con-

replace the cable.

Developing unit C and Drum relay PWB

nector.

(YC10)

Drum relay PWB (YC1) and engine PWB

(YC34)

Defective toner

Replace the developing unit C (see page 1-

sensor C.

5-18).

Defective engine

Replace the engine PWB and check for cor-

PWB.

rect operation (see page 1-5-26).

Defective connec-

Reinsert the connector. Also check for conti-

tor cable or poor

nuity within the connector cable. If none,

contact in the con-

replace the cable.

nector.

Developing unit M and Drum relay PWB

(YC7)

Drum relay PWB (YC1) and engine PWB

(YC34)

Defective toner

Replace the developing unit M (see page 1-

sensor M.

5-18).

Defective engine

Replace the engine PWB and check for cor-

PWB.

rect operation (see page 1-5-26).

1-4-25

Check procedures/

corrective measures

2KT/2KV

Индикатор ошибки на Kyocera TASKalfa 1800/2200Если с аппаратом Kyocera TASKalfa 1800, Kyocera TASKalfa 2200 произошла проблема, откроется следующий экран с уведомлением.
• Индикатор [Внимание] на панели управления горит или мигает.
• На дисплее сообщений панели управления аппарата появилось сообщение об ошибке.

Если индикатор [Внимание] горит или мигает и на дисплее сообщений панели управления аппарата появилось сообщение об ошибке, проверьте KYOCERA Client Tool или Монитор состояния.

ПРИМЕЧАНИЕ Если индикаторы постоянно горят и мигают не так, как описано выше, вероятно, произошла ошибка службы. Выключите питание, отсоедините шнур питания и вставьте его обратно, после чего включите питание. Это может помочь сбросить ошибку. Если ошибка не исчезает, свяжитесь со своим представителем сервисной службы (тел. в Минске +375 17 291-28-24)

Ниже описаны неполадки, которые не могут быть устранены пользователем

Дисплей сообщений

Описание

Меры устранения

Бункер отраб тонера перепол. или не уст.

Бункер для отработанного тонера установлен неправильно

Установите Бункер для отработанного тонера должным образом

Бункер для отработанного тонера заполнен

Замените бункер отработанного тонера

Встряхните картр. с тонером

Тонер слежался

Откройте переднюю крышку аппарата и вытяните контейнер с тонером. Сильно встряхните контейнер с тонером и установите его на место

Вызовите сервисный персонал.

В аппарате произошла ошибка

Обратите внимание на код ошибки, отображаемый в дисплее сообщений, и свяжитесь с представителем сервисной службы (тел. в Минске +375 17 291-28-24)

Выньте бумагу с внутреннего лотка

  

Извлеките бумагу из внутреннего лотка. Нажмите клавишу [OK], чтобы возобновить печать

Добавьте тонер

Закончился тонер

Замените контейнер с тонером TK-4105

Загрузите бумагу в кассету #

↑↓ (отображается попеременно)
A4 (формат бумаги)
Обычная (тип носителя)
OK: Перейдите к следующему шагу

Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.]

Загрузите бумагу в универсальный лоток

↑↓ (отображается попеременно)
A4 (формат бумаги)
Обычная (тип носителя)
OK: Перейдите к следующему шагу

Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.]

Закройте автоподатчик оригиналов

Открыт автоподатчик оригиналов

Откройте и закройте автоподатчик оригиналов

Закройте крышку автопод. оригиналов

Открыта верхняя крышка автоподатчика оригиналов

Откройте и закройте крышку автоподатчика оригинало

Закройте переднюю крышку

Открыта передняя крышка

Откройте и закройте переднюю крышку

Закройте правую крышку #

Открыта какая-либо крышка

Откройте и закройте крышку, обозначенную на экране

Замятие бумаги. (DP)
↑↓ (отображается попеременно)
Проверьте (B)(C) в крышке DP

В автоподатчике произошло замятие бумаги.

См. Устранение замятия бумаги в Руководстве по эксплуатации и извлеките замятую бумагу

Замените МК

Необходимо производить замену деталей комплекта техобслуживания MK-4105 (ремкомплекта) каждые 150 000 страниц печати.

Данная операция должна производиться специалистом. Обратитесь к представителю сервисной службы (тел. в Минске +375 17 291-28-24)

Замятие

Произошло замятие бумаги в кассете или универсальном лотке

См. Устранение замятия бумаги и извлеките замятую бумагу

Извлеките оригиналы из автоподатчика

Для продолжения работы необходимо извлечь оригиналы из автоподатчика оригиналов

Извлеките оригиналы из автоподатчика оригиналов

Кабель USB был отключен

Кабель USB не подключен

Нажмите клавишу [OK] и подключите кабель USB

ПК выключен

Нажмите клавишу [OK] и включите ПК

Не удается найти KYOCERA Client Tool

Нажмите клавишу [OK] и откройте KYOCERA Client Tool на ПК

Макс. к-во сканируемых страниц

Превышен предел сканирования

Дальнейшее сканирование невозможно. Задание отменено. Нажмите клавишу [OK]

Мало тонера. (Зам., когда законч.)

Скоро понадобится заменить контейнер с тонером 

Получите новый контейнер с тонером TK-4105. 
Внимание! Когда заканчивается тонер аппарат перестает печатать

Не оригинальный тонер

Установлен контейнер с тонером не марки Kyocera

Производитель не несет ответственности за повреждения, вызванные использованием неоригинального тонера. Мы рекомендуем использовать исключительно оригинальные контейнеры с тонером  TK-4105. .
Если нужно использовать установленный в настоящее время контейнер с тонером, нажмите одновременно и удерживайте клавиши [OK] и [Стоп] в течение не менее 3 с.

Неверный ид. уч. зап. Задание отменено

Указан неверный идентификатор учетной записи при внешней обработке задания. Задание отменено

Нажмите клавишу [OK]

Невозможна двусторонняя печать на этой бумаге

Не возможна печать на бумаге выбранного формата или типа

Нажмите клавишу [OK] и перейдите к следующему шагу:
• Для выбора другого устройства подачи выберите пункт [Выберите бумагу].
• Чтобы печатать, не используя функцию двусторонней печати, выберите пункт [Продолж. без изм.].

Недостаточно памяти. Невозможно начать выполнение задания

Невозможно начать выполнение задания

Повторите попытку позже

Ограничено алгоритмом учета заданий(Печать)

Задание отменено, поскольку его выполнение ограничено функцией учета заданий

Нажмите клавишу [OK]

Ограничено алгоритмом учета заданий(Сканер)

Задание отменено, поскольку его выполнение ограничено функцией учета заданий

Нажмите клавишу [OK]

Очистите сканер

Произошло загрязнение сканера

Очистите щелевое стекло с помощью чистящей салфетки, поставляемой вместе с автоподатчиком оригиналов.

Ошибка. Выключить

—

Отключите и снова включите аппарат с помощью выключателя питания

Память переполнена

Невозможно продолжить выполнение задания из-за отсутствия свободной памяти

Измените разрешение печати с Быстр1200 до 600 dpi. См. Printer Driver User Guide

Память сканера переполнена

Дальнейшее сканирование невозможно из-за нехватки памяти сканера.

Для отмены задания нажмите [OK]

Перезагрузка печати. Задание отменено

Предупреждение. Недостаточно памяти принтера. Задание отменено

Нажмите клавишу [OK]

Превышено ограничение учета заданий

Превышено число распечаток из-за ограничения алгоритмом учета заданий. Достигнут предел печати

Это задание отменено. Нажмите клавишу [OK]

Уст.другую кассету

Выбрано «Сдвиг»

Для использования сдвига необходимо загрузить в другой лоток бумагу такого же формата, что и в выбранном устройстве подачи, но в другой ориентации

Установите все оригиналы обратно и нажмите клавишу [Старт].

Возникает при печати двусторонних документов в режиме ручной двусторонней печати

Извлеките оригиналы из автоподатчика оригиналов, расположите их в первоначальном порядке и положите обратно. Нажмите клавишу [OK], чтобы возобновить печать. Для отмены задания нажмите [Стоп]

Установлен неизвестный тонер. ПК

Региональная спецификация контейнера с тонером не соответствует спецификации аппарата

Установите оригинальный контейнер с тонером Замените контейнер с тонером TK-4105

Чем мы можем вам сегодня помочь?

Изменено: Чт, 12 Июл, 2018 at 3:35 PM

В машинах Kyocera P6021cdn, P6026cdn, M6026cdn/cidn, M6526cdn/cidn, FSC5150/5250/5350 и многих других довольно часто приходится сталкиваться с ошибкам C7401, C7402, C7403, C7404.

Описание этих ошибок в сервисной документации такое: «Developing unit non-installing error».  Суть ошибок — машина не «видит» сигнала с датчика концентрации тонера в блоке проявки (7401 –Black, 7402 – Cyan, 7403 – Magenta, 7404 – Yellow). 

Т.е. показания датчика выходят за допустимый диапазон, что может быть вызвано чрезмерно низкой концентрацией тонера в девелопере или недостаточным количеством девелопера в блоке проявки. Предлагаемый сервисной документацией способ устранения проблемы обычно заканчивается весьма дорогим пунктом — заменой блоков проявки целиком.

Частые причины появления проблемы – использование «не очень совместимого» тонера или использование машины не по своему назначению. Машины предназначены для офисной печати в нормальных условиях, и не очень хорошо справляются с печатью при высоком или низком заполнении тонером напечатанных страниц, а также в условиях высокой или низкой влажности воздуха.

Рекомендуемый нами метод лечения, опробованный на нескольких машинах:

  • Для очистки совести проверить разъемы и провода на пути от датчиков концентрации тонера до платы.
  • Проверить систему подачи тонера – часто ломаются шестерни шнеков подачи тонера, которые находятся в блоке ленты переноса.

  • Опустить магнит в бункер отработки, чтобы выяснить имел ли место «вынос» девелопера в отработку.
  • При отсутствии девелопера в бункере отработки вручную добавить и распределить тонер в блок проявки. Добавлять через входное отверстие блока проявки, распределять вращением валов блока проявки за шестерню. Обычно для вывода машины из состояния ошибки достаточно добавить 3-5 г тонера и вращать вручную шестерню блока проявки 2-3 минуты.

  • При присутствии девелопера в бункере отработки сначала вручную добавить совместимый носитель в блок проявки, затем тонер. Добавлять через входное отверстие блока проявки, распределять вращением валов блока проявки за шестерню. Примерное количество носителя, которое нужно добавить, можно выяснить сравнением веса проблемного и «живого» блока проявки.
  • После входа машины на готовность запустить из меню машины процедуру DEV-CLN (1 раз, чтобы не заклинить систему вывода отработки!) затем калибровку цвета. Это позволит машине довести концентрацию тонера до установленных значений.

Профилактика:

  • Обновление прошивки. Kyocera иногда вносит в прошивки коррекции, связанные с алгоритмом подкачки тонера. 
  • Использование «нормального» тонера.
  • Беседа с клиентом о том, что офисная машина предназначена для печати офисных документов, а не для оперативной полиграфии и т.п.

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    Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.

    В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
    Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.

    Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
    8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

    Код ошибки

    Описание ошибки

    Причина ошибки

    0030
    FAX control PWB system error
    Processing with the fax software was disabled due to a hardware problem.
    Defective FAX control PWB.

    0070
    FAX control PWB incompatible detection Error
    Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted.
    FAX control PWB (The FAX PWB installed will not be the one designed for the machine.

    0100
    Backup memory device error
    EEPROM (Control PWB)

    0120
    MAC address data error
    For data in which the MAC address is invalid.
    EEPROM (Control PWB)

    0130
    Backup memory read/write error (main NAMD)
    Flash memory (Control PWB)

    0140
    Backup memory data error (main NAND)
    Flash memory (Control PWB)

    0150
    Engine PWB EEPROM error
    Detecting engine PWB EEPROM communication error.
    Improper installation engine PWB EEPROM. Defective engine PWB. Device damage of EEPROM.

    0170
    Billing counting error
    A checksum error is detected in the main and engine backup memories for the billing counters.
    Data damage of EEPROM. Defective PWB.

    0180
    Machine number mismatch
    Machine number of control does not match.
    Data damage of EEPROM.

    0600
    Expanded memory (DIMM) installing error
    The expansion memory modules (DIMM) are not correctly mounted.
    Improper installation expanded memory (DIMM).

    0610
    Expanded memory (DIMM) error
    The expansion memory modules (DIMM) mounted on the main PWB does not operate correctly.
    Defective expanded memory (DIMM). Defective main PWB.

    0640
    Hard disk error
    The hard disk cannot be accessed.
    Defective hard disk. Defective main PWB.

    0830
    FAX control PWB flash program area checksum error
    A checksum error occurred with the program of the FAX control PWB.
    Defective FAX software. Defective FAX control PWB.

    0840
    Faults of RTC
    The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed.
    The battery is disconnected from the main PWB. Defective main PWB.

    0870
    FAX control PWB to main PWB high capacity data transfer error
    High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times.
    Improper installation FAX control PWB. Defective FAX control PWB or main PWB.

    0920
    Fax file system error
    The backup data is not retained for file system abnormality of flash memory of the FAX control PWB.
    Defective FAX control PWB.

    0930
    EEPROM bus error
    Defective drum PWB (EEPROM). Defective engine PWB (EEPROM). Defective engine PWB. Defective main PWB.

    1010
    Lift motor error
    When the lift motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. After the lift motor is driven, the ON status of lift sensor cannot be detected for 8 s. The cassette installed confirmation message is displayed on the operation panel, and even if the cassette is opened and closed, the cassette installed confirmation message is displayed 5 times successively.
    Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the lift motor. Defective lift motor. Defective engine PWB.

    1020
    PF lift motor error (paper feeder 1)
    When the lift motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. After the lift motor is driven, the ON status of lift sensor cannot be detected for 8 s. The cassette installed confirmation message is displayed on the operation panel, and even if the cassette is opened and closed, the cassette installed confirmation message is displayed 5 times successively.
    Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB.

    1030
    PF lift motor error (paper feeder 2)
    When the lift motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. After the lift motor is driven, the ON status of lift sensor cannot be detected for 8 s. The cassette installed confirmation message is displayed on the operation panel, and even if the cassette is opened and closed, the cassette installed confirmation message is displayed 5 times successively.
    Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB.

    1500
    PF heater 1 high temperature error (paper feeder 1)
    A temperature higher than 75C/167F is detected.
    Defective connector cable or poor contact in the connector. Shorted PF thermistor 1. Defective PF fan motor 1. Defective PF main PWB.

    1510
    PF heater 2 high temperature error (paper feeder 1)
    A temperature higher than 75C/167F is detected.
    Defective connector cable or poor contact in the connector. Shorted PF thermistor 2. Defective PF fan motor 2. Defective PF main PWB.

    1520
    PF heater 1 high temperature error (paper feeder 2)
    A temperature higher than 75aC/167F is detected.
    Defective connector cable or poor contact in the connector. Shorted PF thermistor 1. Defective PF fan motor 1. Defective PF main PWB.

    1530
    PF heater 2 high temperature error (paper feeder 2)
    A temperature higher than 75C/167F is detected.
    Defective connector cable or poor contact in the connector. Shorted PF thermistor 2. Defective PF fan motor 2. Defective PF main PWB.

    1600
    PF heater 1 low temperature error (paper feeder 1)
    An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 1 is turned on.
    Defective connector cable or poor contact in the connector. PF thermistor 1 installed incorrectly. Defective PF thermistor 1. Broken PF heater 1. Defective PF heater PWB or PF main PWB.

    1610
    PF heater 2 low temperature error (paper feeder 1)
    An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 2 is turned on.
    Defective connector cable or poor contact in the connector. PF thermistor 2 installed incorrectly. Defective PF thermistor 2. Broken PF heater 2. Defective PF heater PWB or PF main PWB.

    1620
    PF heater 1 low temperature error (paper feeder 2)
    An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 1 is turned on.
    Defective connector cable or poor contact in the connector. PF thermistor 1 installed incorrectly. Defective PF thermistor 1. Broken PF heater 1. Defective PF heater PWB or PF main PWB.

    1630
    PF heater 2 low temperature error (paper feeder 2)
    An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 2 is turned on.
    Defective connector cable or poor contact in the connector. PF thermistor 2 installed incorrectly. Defective PF thermistor 2. Broken PF heater 2. Defective PF heater PWB or PF main PWB.

    1800
    Paper feeder communication error
    Communication error between engine PWB and optional paper feeder.
    Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective PF main PWB.

    2100
    Developing motor error
    The developing motor ready input is not given for 5 s during the main motor is ON.
    Defective connector cable or poor contact in the connector. Defective drive transmission system of the developing motor. Defective developing motor. Defective engine PWB.

    2200
    Drum motor error
    The drum motor ready input is not given for 5 s during the drum motor is ON.
    Defective connector cable or poor contact in the connector. Defective drive transmission system of the drum motor. Defective drum motor. Defective engine PWB.

    2330
    Fuser pressure release motor error
    When the fuser pressure release motor is driven, the motor over-current detection signal is detected continuously for 8 times (800 ms) at 100 ms intervals.
    Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective engine PWB.

    2340
    Fuser pressure release motor time-out error
    When the fuser pressure release motor is driven, the envelope switch (EVSW) is not detectable for 6 s.
    Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective engine PWB.

    2500
    Paper feed motor error
    The drum motor ready input is not given for 5 s during the paper feed motor is ON.
    Defective connector cable or poor contact in the connector. Defective drive transmission system of the paper feed motor. Defective paper feed motor. Defective engine PWB.

    2600
    PF paper feed motor error (paper feeder 1)
    The drum motor ready input is not given for 2 s during the PF paper feed motor is ON.
    Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF paper feed motor. Defective PF paper feed motor. Defective PF main PWB

    2610
    PF paper feed motor error (paper feeder 2)
    The drum motor ready input is not given for 2 s during the PF paper feed motor is ON.
    Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF paper feed motor. Defective PF paper feed motor. Defective PF main PWB.

    2730
    Developing release motor error
    When the developing release motor is driven, the motor over-current detection signal is detected continuously for 8 times (800 ms) at 100 ms intervals.
    Defective connector cable or poor contact in the connector. Defective drive transmission system of the developing release motor. Defective developing release motor. Defective engine PWB.

    2740
    Developing release motor time-out error
    When the developing release motor is driven, the developing release switch (DEVRSW) is not detectable for 1 s.
    Defective connector cable or poor contact in the connector. Defective drive transmission system of the developing release motor. Defective developing release motor. Defective engine PWB.

    2820
    Fuser motor error
    The fuser motor ready input is not given for 5 s during the fuser motor is ON.
    Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser motor. Defective fuser motor. Defective engine PWB.

    3100
    ISU home position error
    The home position is not correct when the power is turned on or at the start of copying using the table.
    Defective connector cable or poor contact in the connector. Defective home position sensor. Defective ISU motor. Defective CCD PWB. Defective main PWB.

    3200
    Exposure lamp error
    When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s.
    Defective connector cable or poor contact in the connector. Defective exposure lamp. Defective inverter PWB or CCD PWB. Defective main PWB.

    3300
    AGC error
    After AGC, correct input is not obtained at CCD.
    Defective connector cable or poor contact in the connector. Defective exposure lamp. Defective inverter PWB or CCD PWB. Defective main PWB.

    3500
    Communication error between scanner and ASIC
    An error code is detected.
    Defective connector cable or poor contact in the connector. Defective CCD PWB. Defective main PWB.

    4001
    Polygon motor KM error
    The polygon motor KM ready input is not given for 10 s during the polygon motor is ON.
    Defective connector cable or poor contact in the connector. Defective polygon motor KM. Defective engine PWB.

    4002
    Polygon motor CY error
    The polygon motor CY ready input is not given for 10 s during the polygon motor is ON.
    Defective connector cable or poor contact in the connector. Defective polygon motor CY. Defective engine PWB.

    4201
    Laser output error (black)
    The pin photo signal is not output from PD PWB K for one second while laser is emitted.
    Defective connector cable or poor contact in the connector. Defective APC PWB K. Defective PD PWB K. Defective engine PWB.

    4202
    Laser output error (cyan)
    The pin photo signal is not output from PD PWB C for one second while laser is emitted.
    Defective connector cable or poor contact in the connector. Defective APC PWB C. Defective PD PWB C. Defective engine PWB.

    4203
    Laser output error (magenta)
    The pin photo signal is not output from PD PWB M for one second while laser is emitted.
    Defective connector cable or poor contact in the connector. Defective APC PWB C. Defective PD PWB C. Defective engine PWB.

    4204
    Laser output error (yellow)
    The pin photo signal is not output from PD PWB Y for one second while laser is emitted.
    Defective connector cable or poor contact in the connector. Defective APC PWB C. Defective PD PWB C. Defective engine PWB.

    4600
    LSU cleaning motor error
    When the LSU cleaning motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals.
    Defective connector cable or poor contact in the connector. Defective drive transmission system of the LSU cleaning motor. Defective LSU cleaning motor. Defective engine PWB.

    4700
    VIDEO ASIC device error
    Defective connector cable or poor contact in the connector. Defective main PWB or engine PWB.

    5301
    Broken cleaning lamp K wire
    When the cleaning lamp K is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals.
    Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB.

    5302
    Broken cleaning lamp C wire
    When the cleaning lamp C is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals.
    Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB.

    5303
    Broken cleaning lamp M wire
    When the cleaning lamp M is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals.
    Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB.

    5304
    Broken cleaning lamp Y wire
    When the cleaning lamp Y is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals.
    Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB.

    6000
    Broken fuser heater wire
    The detected temperature of fuser thermistor does not rise 1„aC/1.8„aF after the fuser heater has been turned on continuously for 10 s in warming up. The fuser temperature does not reach 100„aC/212„aF after the fuser heater has been turned on continuously for 30 s in warming up. The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The detected temperature of fuser thermistor does not rise 1„aC/1.8„aF after the fuser heater has been turned on continuously for 10 s during printing.
    Defective connector cable or poor contact in the connector. Fuser thermostat triggered. Broken fuser heater wire. Defective engine PWB.

    6020
    Abnormally high fuser thermistor temperature
    The fuser thermistor detects a temperature higher than 240C/464F. By the activation of the high temperature error detection circuit (230C/446F or more) of fuser thermistor, the illumination of fuser heater was forcibly turned off and 10 s has elapsed.
    Shorted fuser thermistor. Defective engine PWB.

    6030
    Broken fuser thermistor wire
    Input from fuser thermistor is 3 or less (A/D value) continuously for 1 s.
    Defective connector cable or poor contact in the connector. Broken fuser thermistor wire. Fuser thermostat triggered. Broken fuser heater wire. Defective engine PWB.

    6400
    Zero-cross signal error
    The zero-cross signal does not reach the engine PWB for more than 1 s.
    Defective connector cable or poor contact in the connector. Defective power source PWB or engine PWB

    7001
    Toner motor K error
    When the toner motor K is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals.
    Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB.

    7002
    Toner motor C error
    When the toner motor C is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals.
    Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB.

    7003
    Toner motor M error
    When the toner motor M is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals.
    Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB.

    7004
    Toner motor Y error
    When the toner motor Y is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals.
    Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB.

    7401
    Developing unit K noninstalling error
    No density detection signal is output from toner sensor K in developing unit K.
    Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB.

    7402
    Developing unit C noninstalling error
    No density detection signal is output from toner sensor C in developing unit C.
    Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB.

    7403
    Developing unit M noninstalling error
    No density detection signal is output from toner sensor M in developing unit M.
    Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB.

    7404
    Developing unit Y noninstalling error
    No density detection signal is output from toner sensor Y in developing unit Y.
    Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB.

    7411
    Drum unit K non- installing error
    The EEPROM of drum PWB K does not communicate normally.
    Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB.

    7412
    Drum unit C non- installing error
    The EEPROM of drum PWB C does not communicate normally.
    Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB.

    7413
    Drum unit M non- installing error
    The EEPROM of drum PWB M does not communicate normally.
    Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB.

    7414
    Drum unit Y non- installing error
    The EEPROM of drum PWB Y does not communicate normally.
    Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB.

    9500
    …
    9520
    Contact the Service Administrative Division.

    9530
    Backup data error
    The serial number of the machine written on the EEPROM of the engine PWB differs with that is written on both the flash memory of the engine PWB and the EEPROM of the drum PWB as a backup.
    Replacing both the engine PWB and the drum unit at the same time.

    F000
    Main PWB — operation panel PWB communication error
    Defective main PWB. Defective operation panel PWB.

    F010
    Main PWB checksum error
    Defective main PWB

    F020
    Main PWB RAM checksum errors
    Defective main memory (RAM) on the main PWB. Defective expanded memory (DIMM).

    F040
    Main PWB — print engine communication error
    Defective main PWB. Defective engine PWB.

    F041
    Main PWB — scanner engine communication error
    Defective main PWB. Defective engine PWB.

    F050
    Print engine ROM checksum error
    Defective engine PWB.

    F051
    Scanner engine ROM checksum error
    Defective engine PWB.

    F278
    Power supply in drive system error
    Main power switch was turned off without using the power key, or a power failure has occurred.

    Описание ошибок:

    · Kyocera ошибка 7401 : XXXXXXX –
    ошибка блока проявки черного цвета.

    · Kyocera ошибка 7402 : XXXXXXX –
    ошибка блока проявки синего цвета.

    · Kyocera ошибка 7403 : XXXXXXX –
    ошибка блока проявки красного цвета.

    · Kyocera ошибка 7404 : XXXXXXX –
    ошибка блока проявки желтого цвета.

    В материале сегодняшнего дня поднимем тему возникновения и решения данной
    ошибки в цветных аппаратах Kyocera     M5521 / P5021 / / P5026 / M5526 / FS-C5300DN
    / C5350DN / ECOSYS P6030 / FS-C5150DN / ECOSYS P6021 / С8525 / и других.

    В большинстве случаев, причиной возникновения данной ошибки, по мнению
    специалистов нашей компании, является использование некачественного тонера при
    заправке картриджей. В следствии этого нарушается баланс концентрации тонера –
    красящего порошка который переноситься на бумагу и девелопера — ферромагнитного
    порошка с помощью чего тонер переноситься на барабан. В некоторых случаях
    внутренние блоки забиваются так, что валы в них перестаю прокручиваться и
    ломаются.

    Для решения возникшей проблемы можно
    воспользоваться двумя вариантами:

         Первое решение — перезаправка качественным
    тонером или замена его оригинальным и покупка нового блока проявки.      

    — Этот вариант приводит практически к стопроцентному решению проблемы, но
    требует значительных финансовых затрат. Блок проявки например DV-5230 (цвет
    синий) для аппаратов Kyocera     M5521 / P5021 на момент написания материала
    стоит 8 500 рублей новый оригинальный тонер картридж от 4 000 тысяч. По самым
    скромным подсчётам получается двенадцать тысяч пятьсот рублей (без учета стоимости
    работ по замене). А если цвет не один – аппарат проще выкинуть ведь новый стоит
    двадцать, тридцать тысяч.

           Второе решение — восстановление
    блока проявки и перезаправка картриджа качественным тонером, что позволит
    значительно сэкономить.

    — для проведения работ аппарат службой доставки перемещается в нашу
    мастерскую.

    — специалисты компании производят необходимые работы.

    — стоимость работ доставкой за один цвет с не превышает трех тысяч рублей.

    — окончательный расчет производится после диагностики в нашем офисе.

    — срок выполнения работ – 24 часа (при наличии на складе расходных
    материалов).

    Особое внимание хотим обратить на использование в данных аппаратах
    картриджей     Cactus, NV—Print, Colortek. Нам
    неоднократно приходилось ремонтировать аппараты после использования данных
    аналогов.

    Подводя итог всему вышесказанному отметим, что залог долгой работы
    оргтехники это грамотное обращение с ней, а так же использование качественных
    расходных материалов и своевременное обслуживание.

    Нужна консультация? Звоните!
    — 8-(812)-448-58-32

    Источник

    Индикатор ошибки на Kyocera TASKalfa 1800/2200Если с аппаратом Kyocera TASKalfa 1800, Kyocera TASKalfa 2200 произошла проблема, откроется следующий экран с уведомлением.
    • Индикатор [Внимание] на панели управления горит или мигает.
    • На дисплее сообщений панели управления аппарата появилось сообщение об ошибке.

    Если индикатор [Внимание] горит или мигает и на дисплее сообщений панели управления аппарата появилось сообщение об ошибке, проверьте KYOCERA Client Tool или Монитор состояния.

    ПРИМЕЧАНИЕ Если индикаторы постоянно горят и мигают не так, как описано выше, вероятно, произошла ошибка службы. Выключите питание, отсоедините шнур питания и вставьте его обратно, после чего включите питание. Это может помочь сбросить ошибку. Если ошибка не исчезает, свяжитесь со своим представителем сервисной службы (тел. в Минске +375 17 291-28-24)

    Ниже описаны неполадки, которые не могут быть устранены пользователем

    Дисплей сообщений

    Описание

    Меры устранения

    Бункер отраб тонера перепол. или не уст.

    Бункер для отработанного тонера установлен неправильно

    Установите Бункер для отработанного тонера должным образом

    Бункер для отработанного тонера заполнен

    Замените бункер отработанного тонера

    Встряхните картр. с тонером

    Тонер слежался

    Откройте переднюю крышку аппарата и вытяните контейнер с тонером. Сильно встряхните контейнер с тонером и установите его на место

    Вызовите сервисный персонал.

    В аппарате произошла ошибка

    Обратите внимание на код ошибки, отображаемый в дисплее сообщений, и свяжитесь с представителем сервисной службы (тел. в Минске +375 17 291-28-24)

    Выньте бумагу с внутреннего лотка

    		  

    Извлеките бумагу из внутреннего лотка. Нажмите клавишу [OK], чтобы возобновить печать

    Добавьте тонер

    Закончился тонер

    Замените контейнер с тонером TK-4105

    Загрузите бумагу в кассету #

    ↑↓ (отображается попеременно)
    A4 (формат бумаги)
    Обычная (тип носителя)
    OK: Перейдите к следующему шагу

    Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.]

    Загрузите бумагу в универсальный лоток

    ↑↓ (отображается попеременно)
    A4 (формат бумаги)
    Обычная (тип носителя)
    OK: Перейдите к следующему шагу

    Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.]

    Закройте автоподатчик оригиналов

    Открыт автоподатчик оригиналов

    Откройте и закройте автоподатчик оригиналов

    Закройте крышку автопод. оригиналов

    Открыта верхняя крышка автоподатчика оригиналов

    Откройте и закройте крышку автоподатчика оригинало

    Закройте переднюю крышку

    Открыта передняя крышка

    Откройте и закройте переднюю крышку

    Закройте правую крышку #

    Открыта какая-либо крышка

    Откройте и закройте крышку, обозначенную на экране

    Замятие бумаги. (DP)
    ↑↓ (отображается попеременно)
    Проверьте (B)(C) в крышке DP

    В автоподатчике произошло замятие бумаги.

    См. Устранение замятия бумаги в Руководстве по эксплуатации и извлеките замятую бумагу

    Замените МК

    Необходимо производить замену деталей комплекта техобслуживания MK-4105 (ремкомплекта) каждые 150 000 страниц печати.

    Данная операция должна производиться специалистом. Обратитесь к представителю сервисной службы (тел. в Минске +375 17 291-28-24)

    Замятие

    Произошло замятие бумаги в кассете или универсальном лотке

    См. Устранение замятия бумаги и извлеките замятую бумагу

    Извлеките оригиналы из автоподатчика

    Для продолжения работы необходимо извлечь оригиналы из автоподатчика оригиналов

    Извлеките оригиналы из автоподатчика оригиналов

    Кабель USB был отключен

    Кабель USB не подключен

    Нажмите клавишу [OK] и подключите кабель USB

    ПК выключен

    Нажмите клавишу [OK] и включите ПК

    Не удается найти KYOCERA Client Tool

    Нажмите клавишу [OK] и откройте KYOCERA Client Tool на ПК

    Макс. к-во сканируемых страниц

    Превышен предел сканирования

    Дальнейшее сканирование невозможно. Задание отменено. Нажмите клавишу [OK]

    Мало тонера. (Зам., когда законч.)

    Скоро понадобится заменить контейнер с тонером 

    Получите новый контейнер с тонером TK-4105. 
    Внимание! Когда заканчивается тонер аппарат перестает печатать

    Не оригинальный тонер

    Установлен контейнер с тонером не марки Kyocera

    Производитель не несет ответственности за повреждения, вызванные использованием неоригинального тонера. Мы рекомендуем использовать исключительно оригинальные контейнеры с тонером  TK-4105. .
    Если нужно использовать установленный в настоящее время контейнер с тонером, нажмите одновременно и удерживайте клавиши [OK] и [Стоп] в течение не менее 3 с.

    Неверный ид. уч. зап. Задание отменено

    Указан неверный идентификатор учетной записи при внешней обработке задания. Задание отменено

    Нажмите клавишу [OK]

    Невозможна двусторонняя печать на этой бумаге

    Не возможна печать на бумаге выбранного формата или типа

    Нажмите клавишу [OK] и перейдите к следующему шагу:
    • Для выбора другого устройства подачи выберите пункт [Выберите бумагу].
    • Чтобы печатать, не используя функцию двусторонней печати, выберите пункт [Продолж. без изм.].

    Недостаточно памяти. Невозможно начать выполнение задания

    Невозможно начать выполнение задания

    Повторите попытку позже

    Ограничено алгоритмом учета заданий(Печать)

    Задание отменено, поскольку его выполнение ограничено функцией учета заданий

    Нажмите клавишу [OK]

    Ограничено алгоритмом учета заданий(Сканер)

    Задание отменено, поскольку его выполнение ограничено функцией учета заданий

    Нажмите клавишу [OK]

    Очистите сканер

    Произошло загрязнение сканера

    Очистите щелевое стекло с помощью чистящей салфетки, поставляемой вместе с автоподатчиком оригиналов.

    Ошибка. Выключить

    —

    Отключите и снова включите аппарат с помощью выключателя питания

    Память переполнена

    Невозможно продолжить выполнение задания из-за отсутствия свободной памяти

    Измените разрешение печати с Быстр1200 до 600 dpi. См. Printer Driver User Guide

    Память сканера переполнена

    Дальнейшее сканирование невозможно из-за нехватки памяти сканера.

    Для отмены задания нажмите [OK]

    Перезагрузка печати. Задание отменено

    Предупреждение. Недостаточно памяти принтера. Задание отменено

    Нажмите клавишу [OK]

    Превышено ограничение учета заданий

    Превышено число распечаток из-за ограничения алгоритмом учета заданий. Достигнут предел печати

    Это задание отменено. Нажмите клавишу [OK]

    Уст.другую кассету

    Выбрано «Сдвиг»

    Для использования сдвига необходимо загрузить в другой лоток бумагу такого же формата, что и в выбранном устройстве подачи, но в другой ориентации

    Установите все оригиналы обратно и нажмите клавишу [Старт].

    Возникает при печати двусторонних документов в режиме ручной двусторонней печати

    Извлеките оригиналы из автоподатчика оригиналов, расположите их в первоначальном порядке и положите обратно. Нажмите клавишу [OK], чтобы возобновить печать. Для отмены задания нажмите [Стоп]

    Установлен неизвестный тонер. ПК

    Региональная спецификация контейнера с тонером не соответствует спецификации аппарата

    Установите оригинальный контейнер с тонером Замените контейнер с тонером TK-4105
    Источник

    The most common error codes.

    Error
    C7002 Description: Toner motor C error
    F010 Description: System Error
    C2760 Description: Primary transfer motor startup error
    C7412 Description: Drum unit C type mismatch error
    F3AX … F45X Description: System Error
    F010 Description: System Error
    C2760 Description: Primary transfer motor startup error
    C7002 Description: Toner motor C error
    C0840 Description: RTC error (‘Time for maintenance T’ appears)
    C4700 Description: VIDEO ASIC device error
    Источник

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  • Куосера ошибка 5100

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