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Is there an E02 error code displaying on your Lay-Z-Spa pump? This means your Lay-Z-Spa pump is experiencing a water flow issue.
We recommend following these troubleshooting steps to get back in your Lay-Z-Spa in no time.
Step 1 — Do your filter cartridges need to be changed/ cleaned?
Please follow these steps:
- Remove the filter cartridge from the filter housing.
- To clean the filter cartridge use luke warm water, run the filter cartridge under the water until the water runs clear. Do not use any detergent, washing up liquid or other chemicals. If the filter cartridges are still dirty or starting to disintegrate, change the cartridge for a new one. The filter cartridge must be completely dry before you use this.
If the following steps do not fix the error please move onto step 2.
Step 2 — Are the debris screens blocked?
During the use of the Lay-Z-Spa, the debris screens are used to catch any debris during the filtration system. If the spa is being used in a hard water area, there may be a build up of calcium.
Please follow these steps to resolve this:
- Remove the spa pump from the liner, with the stopper caps placed on the inside. Please remove the filter housing first.
- Empty the spa fully of water.
- Remove the stopper caps and place a hose on the inside of the spa, up against the debris screen.
- Complete this for 5 minutes on each debris screen.
- Use a toothbrush to remove any stubborn debris still lodged.
- If there is an issue with the calcium build up, we would advise to using ClearWater 1L Scale and Stain Remover to help reduce this and clear the build up.
If after these steps you are still experiencing the E02 error please move onto step 3.
Step 3 — Check if the water level is correct:
The water flow sensors will not detect the water properly if the water is below the minimum line on the spa liner. To resolve this top your Lay-Z-Spa up with water so the water level is between the minimum and maximum lines.
Please do not fill the spa from a kettle which has been boiled. This may result in your spa liner becoming distorted.
If the following steps do not fix the error please move onto step 4.
Step 4 — Is there a water flow?
This may be due to leaving the stopper caps on the spa liner when operating the pump.
Please follow these steps to resolve this:
- Remove the stopper caps
- Turn the pump off and on at the power supply
- Press the reset button
If after these steps you are still experiencing the E02 error please move onto step 5.
Step 5 — Are water flow sensors working?
Another cause of this error code is a debris build up within the pump. To resolve this please follow the backwash procedure steps here:
- Turn the pump off using the On/Off power button on the pump display. Remove the plug from the socket.
- Remove the pump from the spa liner by placing the stopper caps over the debris screens on the liner.
- Unscrew the 3 couplings A, B and C.
- Using a hosepipe, flush water in through the pumps B pipe which should then come out the C.
- Complete this for about, 2 to 3 minutes.
- Once this has been completed, switch the water flow from in through the C and out through the B.
- Once you have completed this for roughly 2 to 3 minutes, re-attach the pump to the liner.
You can also view our backwash tutorial video here:
If the following steps do not fix the error please move onto step 6.
Step 6 — Check if the washers are perished or damaged:
During the use of the spa, the washers within the spa couplings may become perished or worn. These are within each of the coupling, A (largest), B and C. To check this please follow these steps:
- Remove the spa pump from the liner, with the stopper caps placed on the inside.
- Check the couplings in the 3 pump connections.
- These couplings can be unscrewed using a small screw driver which will allow these washers to be checked. If these washers are perished or worn, please contact our Customer Care team here who will be able to provide further assistance.
If after these steps you are still experiencing the E02 error please move onto step 7.
Step 7 — Check the water flow through the filter housing:
During the use of the spa, the warmth of the water expands and contracts the filter housing plastic. If there is a small or invisible crack on the plastic housing, this can cause the E02 error code. However, there may be a blockage in this also which can cause this error code.
To resolve this please follow these steps:
- Turn the spa off
- Remove the complete filter housing off the inside of the liner
- Turn the spa back on, after completing the full reset on the pump and PRCD.
- Run the spa with the heating and filtration system.
- If the E02 error code disappears for 2 to 3 hours, the issue is caused by the filter housing black membrane being perished or twisted. This filter housing will need to be replaced if this is the case.
If the following steps do not fix the error please move onto step 8.
Step 8 — Check the water flow through pipes on the liner:
On AirJet models during the use of the spa, the warmth of the water can cause manipulation in the pipes of the liner. You may also find the spa liner pipes on initial purchase may be slightly bent due to packaging. These kinks and blockages can cause a restriction of the water flow through the liner. To solve this issue please follow these steps:
- Remove the spa pump from the liner, with the stopper caps placed on the inside.
- Check the pipes in the liner.
- If there is a small bend, kink or debris build up, attempt to manipulate these or clear with warm water. If you are unable to complete this, empty the spa water and air from the liner and use warm water to remove these.
If after these steps you are still experiencing the E02 error please move onto step 9.
Step 9 — Check filters & chemical levels:
Ensure the filters are cleaned after every use, especially if you are using your Lay-Z-Spa daily.
Check the chemical levels are correct – this should be checked daily.
If the steps provided above, do not resolve the issue please contact our Customer Care team below.
© 2021 Lay-Z-Spa. Company Registration No: 09476227. VAT No: GB 207409622
КОДЫ ОШИБОК
Состояния
Датчики расхода воды работают
без нажатия кнопки фильтрации
или подогрева.
После запуска или в процессе
фильтрации и (или) подогрева
датчики расхода воды не
обнаруживают потока воды.
Термометр насоса показывает
температуру воды ниже
4 °C (40°F).
Термометр насоса показывает
температуру воды выше
50 °C (122 °F).
Неполадки соединений
термометра насоса.
Неисправность ручного сброса
теплового выключателя
Протечка воды
внутри насоса.
Неисправность соединения
заземления.
Причины
1. Флажки датчиков расхода воды не вернулись в
правильное положение.
2. Датчики расхода воды сломаны.
1. Вы забыли снять два колпачка-заглушки внутри
бассейна.
2. Картриджи фильтров загрязнены.
3. Запустите систему фильтрации или подогрева и
поставьте руку перед выпускной трубой внутри
бассейна, чтобы проверить, вытекает ли вода.
a. Если вода не вытекает, это означает, что
водяной насос сломан.
б. Если вода вытекает, но появляется аварийный
сигнал
, это означает, что сломаны
датчики подачи воды.
4. Блокирование фильтра.
5. Согнутые трубки или слабый поток воды через
пластиковые трубки чаши
6. Заблокированы сетки для улавливания
засорений: сетки для улавливания засорений
могут блокироваться при высокой жесткости
воды за счет скопления на них известковых
отложений.
7. Пришедшие в негодность шайбы
Шайбы соединений спа-бассейна могут прийти в
негодность или износиться.
1. Температура воды ниже 4 °C (40 °F).
2. Если температура воды выше 7 °C (44,6 °F), то
термометр насоса поврежден.
1. Температура воды выше 50 °C (122 °F).
2. Если температура воды ниже 45 °C (113 °F), то
термометр насоса поврежден.
1. Соединители термометра насоса не функционируют
надлежащим образом.
2. Термометр насоса сломан.
Сработал ручной сброс теплового
выключателя.
Система обнаружила протечку воды
внутри насоса.
1. Проблемы с заземлением в вашем доме.
2. Какая-то неисправность насоса.
Способы устранения
1. Осторожно извлеките штепсельную вилку из розетки, ударьте по насосу
сбоку, но не сильно, и снова вставьте вилку в розетку.
2. Для получения помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
1. Перед подогревом снимите два колпачка-заглушки; см. раздел «Сборка» в
руководстве пользователя.
2. Извлеките фильтрующий блок из бассейна и нажмите кнопку фильтрации
или подогрева. При отсутствии аварийных сигналов почистите или
замените картриджи фильтра и снова установите на место фильтрующий
блок.
3. Для получения помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
4. Очистите фильтр и проверьте его на предмет повреждений. Замените или
установите старый на место, сообразно обстоятельствам. Для получения
помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
5. Проверьте соединения спа-бассейна, чтобы выявить, не согнуты ли
трубки. Для получения помощи посетите раздел поддержки на нашем
веб-сайте www.bestwaycorp.com
6. Опорожните спа-бассейн и вставьте садовый шланг в трубки, чтобы
вымыть засорения. Чтобы убедиться, что все засорения вымыты,
выполните эту операцию как снаружи, так и изнутри спа-бассейна.
Въевшиеся засорения удалите с помощью зубной щетки. Для получения
помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
7. Проверьте шайбы внутри соединений на предмет повреждений.
Раскрутите соединения и снимите шайбы для осмотра. Для получения
помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
1. Бассейн не рассчитан на работу при температуре воды ниже 4 °C (40 °F).
Отсоедините насос от сети питания и перезапустите его, когда температура воды
достигнет 6 °C (43 °F).
2. Для получения помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
1. Бассейн не рассчитан на работу при температуре воды выше 40 ºC (104 °F).
Отсоедините насос от сети питания и перезапустите его, когда температура воды будет 38
ºC (100 °F) или ниже.
ВАЖНО! Перед перезапуском насоса нажмите кнопку сброса насоса.
2. Для получения помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
Для получения помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
1. Отсоедините насос от сети питания и нажмите его кнопку сброса; затем снова
подсоедините насос к сети.
2. Если аварийный сигнал не выключится, обратитесь к разделу «КНОПКА
СБРОСА» в руководстве пользователя.
3. Для получения помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
Для получения помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
Для получения помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
261
If you own a Lay-Z-Spa and have encountered the E02 error code on your pump display, it indicates a water flow problem. This error can be frustrating, but don’t worry! In this article, we will guide you through the troubleshooting process to help you fix the E02 error and get your Lay-Z-Spa up and running again. By following these steps, you’ll be able to identify and resolve the underlying issues causing the water flow problem, ensuring your spa operates smoothly and efficiently.
The E02 error code is specifically associated with Lay-Z-Spa pumps and points to a water flow issue. It is important to address this error promptly to prevent any further damage to your spa’s components.
Read: All the Misko’s Treasure locations in Legend of Zelda: Tears of the Kingdom
How to Fix Lazy Spa Error Code E02
The error may occur due to various reasons, such as a clogged filter, insufficient water level, blocked or damaged impeller, or a malfunctioning flow sensor. By troubleshooting the problem systematically, you can identify the root cause and apply the appropriate fix.
Step 1 – Filter Cartridges: Examine your filter cartridges for dirt and debris. If they are dirty or clogged, clean or replace them according to the manufacturer’s instructions. Clean filters ensure proper water flow and prevent the E02 error.
Step 2 – Debris Screens: Inspect the debris screens located in the filter housing for blockages. Remove any debris or obstructions that may be restricting water flow.
Step 3 – Water Level: Verify that the water level in the spa is within the recommended range. Adjust the water level if necessary to ensure proper water circulation.
Step 4 – Water Flow: Observe if there is adequate water flow in the spa when the pump is running. Insufficient or no water flow can trigger the E02 error. Check for any blockages or restrictions in the plumbing system.
Step 5 – Water Flow Sensors: Check the functionality of the water flow sensors. Clean them carefully and ensure they are not damaged. Faulty sensors may need to be replaced to resolve the E02 error.
Step 6 – Washers: Inspect the washers in the filter housing and plumbing connections. If they are perished or damaged, replace them to prevent leaks that can affect water flow.
Step 7 – Filter Housing: Examine the water flow through the filter housing. Ensure there are no obstructions or blockages that could impede water circulation. Clean the housing if necessary.
Step 8 – Pipes on the Liner: Check the water flow through the pipes on the inside of the spa liner. Look for any kinks, blockages, or restrictions that may be hindering water flow. Straighten out kinks and clear any blockages.
Step 9 – Filters & Chemical Levels: Confirm that your filters are properly installed and that the chemical levels in the spa are balanced. Improper chemical balance can affect water flow and trigger error codes. Follow the manufacturer’s guidelines for maintaining appropriate chemical levels.
Regular maintenance and periodic checks will help ensure your Lay-Z-Spa operates smoothly, providing you with a relaxing and enjoyable spa experience.
Read: Where to find the Flame Gleeok in Legends of Zelda: Tears of the Kingdom
There may be a number of reasons why your heater pump is displaying an error code. The following is a list of error codes, the reason behind them and how they can be solved.
Select Your Error Code:
E01 E02 E03 E04E05 E06 E07 E08 E09 E10 E11 E12 E13 GCF backwash
E01
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Sensor Error | The water flow sensors’ flags didn’t come back into the correct position. | Unplug the pump unit, lightly strike the side of it and then plug it back in.
If the unit does not respond, try rolling the pump unit on its side in order to shift the sensor placement. |
| Water Flow Error | Electrical issue. Can occur when the spa is not plugged into a mains socket. May also be an issue with the RCD socket. | Plug the pump unit directly into a mains socket and not into an extension lead. |
| Debris Build Up | Issue with water flora sensors due to debris build up. | Please follow the backwash procedure in the video here |
E01 Error Code Troubleshooting download
E02
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Water Flow Error | The stopper caps are still inside the spa. | Remove the black stopper caps from the inside of the liner before heating, filtering or running the bubbles on the spa. If you are unsure how to remove them, please refer to the assembly section within the Lay-Z-Spa owners manual. |
| Filter cartridges are dirty | Remove the filter cartridge from the filter housing and check it is clean. Please make sure the new filter is clean and dry before you install it. | |
| Filter housing is restricting flow | Remove the filter housing from the liner and check the black membrane inside. These should lie flat inside the housing. If they are ok, continue to run the spa without the filter cartridge attached and see if the error code persists. | |
| Ensure that the debris screens are clear of debris. | ||
| Pipes within the liner are kinked or bent. | Disconnect the pump and check the pipes inside the liner. You can manipulate these with warm water to return them to the correct shape. | |
| Washers perished inside pump couplings | Disconnect the pump from the liner. Check the condition of washers inside the couplings on the pump. We would suggest backwashing the pump to clear any debris. If the washers are perished you can purchase spares from the Lay-Z-Spa website here | |
| Water flow sensors not working | If the above troubleshooting has not resolved the problem, the water flow sensors may not be working. Please contact us for more help with this |
E02 Error Code Troubleshooting download
E03
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Temperature too low | The pump will only operate when the ambient temperature is above 4°C. We would suggest disconnecting the pump and moving it to a warmer place. You will need to do the thermal reset procedure before continuing use. | The pump will only operate when the ambient temperature is above 4ºC. |
| The pump thermometer is broken. | If your pump is displaying this message and the ambient temperature is above 4ºC. Please contact us for more help. |
E03 Error Code Troubleshooting download
E04
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Temperature too high | The pump unit has overheated. | Place the stoppers caps inside the spa and disconnect the pump unit. Allow time for the pump unit to cool down before connecting again. |
| The water temperature is over 50ºC (122ºF). | The Lay-Z-Spa is not designed to operate with water temperatures exceeding 40ºC (104ºF). Unplug the pump and plug it back in once the water temperature has reached 38ºC (100ºF) or lower. IMPORTANT: Before you restart the pump, press the reset button. | |
| The thermostat needs resetting. |
|
E04 Error Code Troubleshooting download
E05
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Temperature too high | The thermostat is broken. | If the troubleshooting has been completed without success, please contact us for more help with this |
| Pump needs to be reset. |
|
|
| Pump unit needs to be cleaned | Try the back wash procedure. | |
| Not enough power to the pump. | Ensure the pump unit is plugged into a mains socket and not an extension lead. |
E05 Error Code Troubleshooting download
E06
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Electrical Fault | The power port has experienced a temporary current variation. | Unplug the pump and hen plug it back in. Please ensure the pump unit is plugged into a mains socket and not an extension lead. |
E06 Error Code Troubleshooting download
E07
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Electrical Fault | The pump has read an electrical error. | Try the reset procedure detailed in the troubleshooting document. If the troubleshooting has been completed without success, please contact us for more help. |
E07 Error Code Troubleshooting download
E08
← swipe →
| Description | Cause | Solution |
|---|---|---|
| The thermostat needs resetting. |
|
E08 Error Code Troubleshooting download
E09
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Fuse Failure. | Internal fuse failure or has become disconnected within the pump. |
|
E09 Error Code Troubleshooting download
E10
← swipe →
| Description | Cause | Solution |
|---|---|---|
| High salt alarm. | Alarm where too much salt has been added to the spa or a large amount of water has evaporated. |
|
E10-E11 Error Code Troubleshooting download
E11
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Low salt alarm. | Alarm for low salt levels within the spa. This means the spa requires further salt to be added. |
|
E10-E11 Error Code Troubleshooting download
E12
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Water Leakage. | Error code for an issue with water leaking within the body of the pump. |
|
E12-E13 Error Code Troubleshooting download
E13
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Signal within the pump. | Error code for issue where the electrical signal within the pump body between the control panel and power board has become disconnected. |
|
E12-E13 Error Code Troubleshooting download
GCF
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Not grounded/earthed correctly | An issue with your power supply | Remove any extension leads, we do not recommend the pump is run on one of these. Also try the pump in an alternative socket. If the issue persists, please contact us for further advice. |
Backwash Procedure
Attach the stopper caps to the inside of the liner and then remove the Lay-Z-Spa pump unit from the liner (you can do this by unscrewing the 3 couplings ‘A, B and C’).
Using a hosepipe, flush water backwards through the pump. Water should go through pipe ‘B’ and come out of pipe ‘C’.
After a few minutes, flush the water in the opposite direction for about 2 minutes (through pipe ‘C’ and out of pipe ‘B’).
If you have a Hydro Jet Lay-Z-Spa, unfortunately, the backwash procedure will be a little tricky. These are not constructed like the other models of the Lay-Z-Spa. please contact us
Introduction
If you have reached this page, you have undoubtedly been looking for a solution for the E02 error that is showing up on your pump/heater unit, AKA the egg, that is preventing you from relaxing in your hot tub right now. In this guide we’ll go over the many things that cause this error to appear. We’ll then show you what you need to do to fix it. Keep reading and we’ll have your tub back up and running in no time.
Getting Prepared
For the procedures you will be doing in this article you will need some basic tools to perform the tasks. A phillips #2 and flat head screwdriver. For some things it may be easiest to have a cordless drill with a screwdiver attachment. A set of small pliers, both standard and needle nose may help for some things. 
A volt meter that can check continuity may also be needed. You should also have your black caps for your water ports handy as it may be necessary to disconnect the egg when the tub is filled. These prevent water from flowing out when the hoses are disconnected.
In the steps outlined here, there are many causes that can be fixed without the need to replace parts. Some of the solutions listed however will require replacing parts. The order in which we will cover the listed solutions is to cover the basics that don’t require part replacements first to rule them out first. This will save you from purchasing parts you don’t need and getting your tub back in order the cheapest way possible.
Whenever working on your egg, be sure to unplug the power cord from the mains line when doing any service. Only plug it in when told to do so. This is for your safety and to prevent further damage to your egg.
Part of being prepared is knowing what you are dealing with. So what does the E02 error actually mean. The E02 error simply means that the egg is not sensing proper water flow through the water’s path. A number of things can cause this. Let’s go through them now. We’ll start with the easy ones first. After each one of these procedures, plug in the egg and give it a test run.
First Things First
Let’s start with the simple and most obvious things to get them out of the way. If you try to start your water pump with no water in the tub or with the water level below the filter inlets, you will get this error. This only makes sense since the E02 error indicates a problem with water flow. If there is no water there, it cannot flow. As long as the water is above the two filter inlet pipes and at least half way to the outlet pipe, you should be able to get water to flow. It is best though to have the water above the outlet pipe. WIth that out of the way, lets get into the other causes of this error.
Dirty Filters
Believe it or not, your filters being dirty can actually cause this error. A buildup of dirt and other things on the filters can slow the flow of water through the system. If the water slows enough, the water flow sensor paddle will not move enough to trigger the sensor to tell the system that water is in fact moving. One EASY way to tell if this is your issue is to remove the filter housings and start your pump. If it runs and doesn’t give you the E02 error, this is your problem. Simply hosing off the dirt and junk from the filters can restore the water flow to a normal level. If the filters are too dirty, they may require replacing.
Clogged Debris FIlter
Another thing that can restrict water flow is a dirt and junk buildup in the debris filter that is on the output side of the pump directly above one of the filter housings. On some models it is the piece that your ChemConnect attaches to. Remove this piece and look inside. If you see a bunch of junk in there, it is probably restricting the water flow enough to cause the error. The easiest way to clen this is to back flush this with your garden hose. In some cases you may need a brush to get it clean. Then re-attach it to the liner.
Dirt Buildup on the Flow Sensor Paddle
Sometimes, depending on conditions, the water flow sensor paddle can get a buildup of dirt and debris on it that will prevent it from moving to the correct position when water is flowing. This paddle is supposed to lift up and trigger a sensor to tell the system that water is moving when the pump is turned on. Start by putting your black stoppers on all of your debris screens inside the tub and disconnect the egg. This requires you to remove both filter housings to put these stoppers on. Look inside the top hose connector and you should see the flow sensor paddle hanging down. If you can see dirt and debris around that you need to clean it. 
First, flush water through the egg in both directions to help loosen and remove any other debris that may be hanging around inside. To do this , run your hose into the top port on your egg for one to two minutes as seen in the picture. Then switch the hose to the port just below that one and do the same thing from that end. Now look inside the top port again and see if the debris has cleared. Once flushed, re-attach the egg to the tub and re-test. Remember to remove the black stoppers from the ports inside the tub. Forgetting this will DEFINITELY cause an E02 error.
Crushed or Kinked Inlet/Outlet Pipe
A crushed or kinked inlet or outlet pipe can be caused from different things. One reason could be that your liner is low on air. The main reason for this is usually due to a kink in one of the hoses that goes through the liner from the egg because of a sag in the liner. The loss of air will allow the hose to bend which will restrict the water flow. Simply fill your liner with air can straighten the pipes out and if that was the issue you should be good. Other things such as pipes going soft over time can cause this. Another option to solve this would be to get a short piece of rigid pipe to fit inside this pipe to keep it from collapsing. This may be helpful to do to both the top and bottom water pipes.the pipe should fit inside the gray end and be long enough to go through the liner but not come out the other side. This length can be different depending on your tub model.
Limescale Buildup
If you live in an area with hard water you are no stranger to limescale. A limescale buildup on things can cause a number of different issues.
If you cleaned out your debris filter in the previous steps and found white flaky bits in it, you most likely have a limescale problem. These bits can get on and into various things and cause problems. The image to the right, thanks to Dean Masters from the UK, is a heater unit that is caked with limescale. You can see how this could easily restrict water flow. One this bad in addition to restricting water flow can also trip the electrical line or the GFCI plug to your tub, which was the problem Dean was having. You may have heard of people talking about descaling their egg.
A simple descaler can be seen to the left. The square tube with connectors is attached to the pump inlet and outlet and filled with cold water just a bit above the top tube. You will then need some sort of descaling solution. These can come in powder or liquid form. A common brand is made by a company called Oust and is designed to clean coffee kettles, irons and dishwashers. Some other brands are lime-away and CLR. Putting a good bit of this solution in the descaler and turning the pump and heater on for 15 to 30 minutes will break up and disolve the limescale buildup and get you back running quickly. If you are getting the E02 error immediately after turning on the pump, you may want to let this descaling solution sit for about an hour to see if it breaks up a little bit of the lime to get things flowing. Once it is flowing and you can turn the pump on, let it run for the 15 to 30 minutes and you should be set. If you live in an area of hard water you should do this a couple times per year to prevent these problems.
Broken, Stuck or Damaged Impeller or Impeller Shaft
The impeller is the part of the pump that actually makes the water move. The motor spins this and the paddles push the water. There are a number of things that can fail with regards to the impeller, one being the impeller shaft. The impeller shaft in the image to the right is the pin that goes through the center of the impeller with the two small black caps on it. Many of the impellers used in the egg have an impeller shaft that is made of ceramic. These shafts have been known to break on occasion. When this breaks, the impeller will not spin freely and can lead to a decrease or complete stop of the water flow. If the impeller is moving with a broken shaft the egg can be very noisy and making a rattling sound.
Another thing with the impeller can be a rusty or damaged magnet. To the left is an example of a rusty impeller magnet. When a magnet gets rusty, it gets weaker. When the magnet gets weaker it cannot spin as efficiently, or at all. In this case you will need to replace the impeller. Some of these have the magnet encased in plastic like the one to the left, and some have the magnet exposed like the one shown above. Replacemtns can be found on ebay, amazon and other online stores such as headseal.com. Some of these kits will also include the rubber o-ring seals. If you are taking your pump apart, why not replace them. An ounce of prevention is worth a pound of cure.
Damaged Water Flow Sensor
These pumps are equiped with a water flow sensor to tell the pump that water is actually moving through the system. The water flow sensor is a tube that has a small paddle that contains a small magnet that hangs in the water’s path, and when water flows through the tube, the paddle is pushed upwards causing the magnet to trigger a magnetic switch. When the switch is triggered, it indicates that water is flowing. The way the system works with this sensor can trigger not only the E02 error, but it can also trigger an E01 error.
We’ll start with the E01 error. When the pump is turned on, it immediately checks this sensor for a split second looking to see that it is not triggered before turning on the pump. If the system sees that the flow sensor is triggered immediately upon startup, it assumes that the paddle is stuck in the up position. With the paddle stuck in the up position, the system assumes that it cannot accurately detect water flow and will display an E01 error. If this is the case, sometimes a quick smack, not too hard, to the side of the pump will get the paddle to drop into the normal position. Another thing that can cause this is debris being stuck in the sensor, but if you did the flush in the earlier steps, this should not be an issue.
Now back to the original E02 issue. 
There are a few things that can cause the sensor to not trigger the magnetic switch. One of the main causes of this is broken plastic around the magnet that causes the magnet to get wet and rust. As a magnet gets rusty, it gets weaker and if it gets weak enough, it can’t trigger the sensor mounted at the top. If this is the case, the paddle will need to be replaced. You will need to remove the cover to access the sensor. 
Start by putting your black stoppers on the inlet and outlet ports on the inside of the tub and disconnect the pump from the tub. Once disconnected, remove the screws on the lip about half way up the pump. Slowly lift the cover off, but watch for the ribbon cable that is attached. You may be able to just set the lid aside with the ribbon cable attached. If you need to disconnect it for any reason, grab the black connector on the sides and squeeze it, then pull the connector apart. 
Once the lid is off, look just behind the top outlet pipe and you will see the water flow sensor. 
Remove the four screws on the top of the sensor and lift the top off being careful of the sensor wire that is connected to it and the rubber o-ring seal under the lid. There will be a pin through the side that holds the paddle in place. Push that pin from the side being careful not to break it, and pull it out. Install the new paddle and replace the pin. Move the paddle back and forth to ensure that it moves freely. Now inspect the o-ring seal to see if it is damaged or looks worn. If so, it is best to replace it. I sell kits that come with the paddle and seal in one package. I also sell just the paddle separately. Click here to see my store for both. Once you have the paddle replaced and the o-ring inspected/replaced, re-assemble the flow sensor being careful not to knock the o-ring out of place and screw it back together. DO NOT overtighten the screws as you may damage the housing which will cause the seal to be weak and leak over time. Replace the cover being sure to connect the ribbon cable if you had it disconnected. Then re-connect the pump to your tub and give it a test. You should be back running.
Conclusion
By following these steps you should have been able to resolve any issue that would cause an E02 error. I hope thisarticle helped you and got you back to tubbing again. If you find any errors or just have questions, you can contact me here. Happy tubbing to all.
There may be a number of reasons why your heater pump is displaying an error code. The following is a list of error codes, the reason behind them and how they can be solved.
Select Your Error Code:
| E01 | E02 | E03 | E04 | E05 |
| E06 | E07 | E08 | E09 | E10 |
| E011 | E12 | E13 | GCF | BACKWASH |
EO1
| Description | Cause | Solution |
|---|---|---|
| Sensor Error | The water flow sensors’ flags didn’t come back into the correct position. | Unplug the pump unit, lightly strike the side of it and then plug it back in. |
| Water Flow Error | Electrical issue. Can occur when the spa is not plugged into a mains socket. May also be an issue with the RCD socket. | Plug the pump unit directly into a mains socket and not into an extension lead. |
E02
| Description | Cause | Solution |
|---|---|---|
| Water Flow Error | The stopper caps are still inside the spa. | Remove the stopper caps before heating your Lay-Z-Spa. If you’re unsure how to remove them, refer to the assembly section within the Lay Z Spa Owner’s Manual. |
| Water Flow Error | Filter cartridges are dirty | Remove the filter cartridges from the pump and press the filter or heat button. If no alarm appears, you will need to clean or replace the filter cartridges. |
| Water Flow Error | Filter housing is restricting flow | Remove the filter cartridges from the pump and press the filter or heat button. If no alarm appears, you will need to clean or replace the filter cartridges. |
| Water Flow Error | Debris screens are blocked. | Ensure that the debris screens are clear of debris. |
| Pipes within the liner are kinked or bent. | Using your hands, check the condition of the pipes within the liner. | |
| Water Flow Error | Water flow sensors not working | If the above troubleshooting has not resolved the problem, the water flow sensors may not be working. Please contact us for more help with this |
E02 Error Code Troubleshooting download
E03
| Description | Cause | Solution |
|---|---|---|
| Temperature too low | Normally caused when the Lay Z Spa pump has been used in temperatures below 4ºC. | The pump will only operate when the ambient temperature is above 4ºC. |
| Temperature too low | The pump thermometer is broken. | If your pump is displaying this message and the ambient temperature is above 4ºC. Please contact us for more help. |
E03 Error Code Troubleshooting download
E04
| Description | Cause | Solution |
|---|---|---|
| Temperature too high | The pump unit has overheated. | Place the stopper caps inside the spa, disconnect the pump unit, and bring the pump unit inside to cool down. |
| Temperature too high | The water temperature is over 50ºC (122ºF). | The Lay-Z-Spa is not designed to operate with water temperatures exceeding 40ºC (104ºF). Unplug the pump and plug it back in once the water temperature has reached 38ºC (100ºF) or lower. IMPORTANT: Before you restart the pump, press the reset button. |
| Temperature too high | The thermostat needs resetting. |
|
E04 Error Code Troubleshooting download
E05
| Description | Cause | Solution |
|---|---|---|
| Temperature too high | The thermostat is broken. | If the troubleshooting has been completed without success, please contact us for more help with this |
| Pump needs to be reset. |
|
|
| Pump unit needs to be cleaned | Try the back wash procedure. | |
| Not enough power to the pump. | Ensure the pump unit is plugged into a mains socket and not an extension lead. | |
| Pump may be faulty. | If the troubleshooting has been completed without success, please contact us for more help with this |
E05 Error Code Troubleshooting download
E06
| Description | Cause | Solution |
|---|---|---|
| The power port has experienced a temporary current variation. | Unplug the pump and then plug the pump back in. | |
| Pump may be faulty. | If the troubleshooting has been completed without success, please contact us for more help with this |
E06 Error Code Troubleshooting download
E07
| Description | Cause | Solution |
|---|---|---|
| Please contact us regarding this problem. | If the troubleshooting has been completed without success, please contact us for more help with this |
E07 Error Code Troubleshooting download
E08
| Description | Cause | Solution |
|---|---|---|
| The thermostat needs resetting. |
|
E08 Error Code Troubleshooting download
E09
| Description | Cause | Solution |
|---|---|---|
| Fuse Failure. | Internal fuse failure or has become disconnected within the pump. |
|
E09 Error Code Troubleshooting download
E10
| Description | Cause | Solution |
|---|---|---|
| High salt alarm. | Alarm where too much salt has been added to the spa or a large amount of water has evaporated. |
|
E10-E11 Error Code Troubleshooting download
E11
| Description | Cause | Solution |
|---|---|---|
| Low salt alarm. | Alarm for low salt levels within the spa. This means the spa requires further salt to be added. |
|
E10-E11 Error Code Troubleshooting download
E12
| Description | Cause | Solution |
|---|---|---|
| Water Leakage. | Error code for an issue with water leaking within the body of the pump. |
|
E12-E13 Error Code Troubleshooting download
E13
| Description | Cause | Solution |
|---|---|---|
| Signal within the pump. | Error code for issue where the electrical signal within the pump body between the control panel and power board has become disconnected. |
|
E12-E13 Error Code Troubleshooting download
GCF
| Description | Cause | Solution |
|---|---|---|
| Not grounded/earthed correctly. | An issue with your extension lead or power supply. | Remove extension lead or get a qualified electrician to check your socket & power supply. If this does not resolve the issue, please contact us. |
Attach the stopper caps to the inside of the liner and then remove the Lay-Z-Spa pump unit from the liner (you can do this by unscrewing the 3 couplings ‘A, B and C’).
Using a hosepipe, flush water backwards through the pump. Water should go through pipe ‘B’ and come out of pipe ‘C’.
After a few minutes, flush the water in the opposite direction for about 2 minutes (through pipe ‘C’ and out of pipe ‘B’).
If you have a Hydro Jet Lay-Z-Spa, unfortunately, the backwash procedure will be a little tricky. These are not constructed like the other models of the Lay-Z-Spa. please contact us
Как перезагрузить ленивый спа «Пожалуйста, выполните следующие шаги для решения этой проблемы: Извлеките насос спа из вкладыша с заглушками, расположенными внутри. Полностью опорожните спа от воды. Снимите заглушки и поместите шланг на внутреннюю часть спа к сетке для мусора. Проделайте это в течение 5 минут на каждой сетке. . «.
Содержание
- Почему мой спа не работает
- Что означает E02
- Как исправить ошибку E03 ленивого спа
- Как сбросить настройки панели управления гидромассажной ванны
- Как перезагрузить спа-бассейн
- Как устранить неполадки в панели управления спа
- Почему мой ленивый спа не включается
- Почему моя гидромассажная ванна мигает E02
- Как перезагрузить мою гидромассажную ванну
- Как сбросить настройки ленивого спа Bestway
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Почему мой спа не работает
Как перезагрузить мой ленивый спа Bestway «Начните с очистки фильтра, проверяя засорение циркуляции и доливая воду, если необходимо. Проверьте, включается ли ваш насос. Насос должен работать, чтобы спа нагревался. Если насос не работает, возможно, его нужно заменить.
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Что означает E02
Как исправить код ошибки E02 на ленивом спа «E02 — аппарат не смог наполниться водой в отведенное время. Проверьте давление воды в сети, включив краны в раковине и проверив обычное давление, если оно в норме, проверьте впускной шланг на наличие перегибов, реле давления и впускной клапан.
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Как исправить ошибку E03 ленивого спа
Как исправить код ошибки E02 на ленивом спа «E03 Извлеките насос из спа, установив заглушки на внутренней стороне спа над сетками для мусора. Перенесите насос спа в помещение или в более теплое место. Оставьте его в теплом помещении на 2-3 часа, чтобы внутренние детали прогрелись. Как только насос спа прогреется, код ошибки должен исчезнуть. . «.
Рекомендую! Узнайте больше тут: Как быстро переключать оружие в Doom Eternal на ПК в 2023?.
Как сбросить настройки панели управления гидромассажной ванны
Как перезагрузить ленивый спа.
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Как перезагрузить спа-бассейн
Как сбросить настройки панели управления гидромассажной ванны «Нажмите одновременно кнопки «UP» «DOWN» и «PUMP». Спа может сбросить настройки и вернуться к нормальной работе. Если после нескольких попыток спа по-прежнему выдает ошибку ER8, обратитесь за технической помощью к поставщику спа-бассейна. «.
Как устранить неполадки в панели управления спа
Как сбросить настройки ленивого спа Bestway «No Display on Topside Control Panel Reset Spa Controller power down and restart. Проверьте, нет ли конденсата под стеклом дисплея. Проверьте кабель на наличие обжимов или любых видимых повреждений. Очистите штекерные соединения кабеля на обоих концах. Проверьте питание трансформатора на плате управления. Проверьте питание предохранителя на плате управления спа. . «.
Почему мой ленивый спа не включается
Как перезагрузить ленивый спа Возможные причины этого могут быть следующими: Если спа подключен к удлинителю. Если заземление в используемой розетке неправильное. Проблема с электрооборудованием в доме. …
Почему моя гидромассажная ванна мигает E02
Как сбросить настройки моего ленивого спа Bestway Код ошибки E02 может возникать при загрязнении или блокировке фильтров. ПЕРЕКРУЧЕНЫ ИЛИ СОГНУТЫ ТРУБЫ ПОДВОДКИ.
Как перезагрузить мою гидромассажную ванну
Как перезагрузить панель управления джакузи «How To Restart Your Hot Tub If You Haven’t Used It in Aut Auch Turn Off the Power. Прежде чем что-либо делать, необходимо отключить питание джакузи. Слейте воду из джакузи. Промойте форсунки джакузи. Очистите спа и крышку. Очистите фильтр спа. Дайте спа высохнуть. Проверьте проводку. Наполните вашу гидромассажную ванну. . «.
Как сбросить настройки ленивого спа Bestway
Как сбросить настройки ленивого спа «Отключите насос от сети и нажмите кнопку сброса, затем снова подключите насос. «.
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