Ошибка 0130 kyocera

C0030 Системная ошибка в управлении факсом Обработка при помощи программного обеспечения факса была отключена из за проблем с оборудованием Неисправность в системе управления факсом PWB Заменить систему управления факсом PWB C0070 Обнаружена несовместимость платы управления PWB Обнаружена несовместимость при первичной инициализации системы управления факсом PWB. Никакие команды связи не проходят. Дефект программного обеспечения факса Установить программное обеспечение для факса C0100 Ошибка при резервном копировании памяти устройства Неисправна флеш память Заменить плату управления PWB C0120 Ошибка данных MAC адреса Неисправность в плате управления PWB Заменить плату управления PWB C0130 Ошибка чтения/записи при резервном копировании Неисправна флеш память Заменить плату управления PWB C0140 Ошибка при резервном копировании данных Неисправна флеш память Заменить плату управления PWB C0150 Ошибка EEPROM платы управления PWB Обнаружена ошибка связи PWB EEPROM (U17) Неправильная установка PWB EEPROM (U17) Проверить установку EEPROM (U17) и при необходимости исправить C0170 Ошибка счетчика 1. Неисправность control PWB.

2. Повреждения данных PWB EEPROM (U17)

1. Заменить плату управления PWB.

2. Обратиться в сервис обслуживания

C0180 Номер аппарата не совпадает Основной номер и номер двигателя не совпадают 1. Основная PWB или PWB двигателя была заменена.

2. Повреждения данных PWB EEPROM (U17)

1. U004 Задать номер.

2. Обратиться в сервис обслуживания

C0420 Ошибка связи с системой подачи бумаги Ошибка коммуникации между платой PWB  и дополнительным устройством подачи бумаги 1. Неправильная установка устройства подачи бумаги

2. Повреждение провода между платой PWB (YC30) и интерфесным разъемом устройства подачи, либо разъем подключен неправильно.

3. Неисправен кабель между PF основной PWB и подачей бумаги, либо разъем не вставлен. Плата PF неисправна.

4. Неисправность control PWB

1. Еще раз внимательно прочитайте инструкцию по установке.

2. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

3. Убедитесь, что разъем подключен, а кабель не поврежден.Заменить печатную плату.

4. Заменить плату управления PWB.

C0830 Ошибка контрольной суммы прошивки FAX control PWB Произошла ошибка контрольной суммы программы управления FAX control PWB 1. Дефект программного обеспечения факса.

2. Неисправность в системе управления факсом PWB

1. Установить программное обеспечение для факса.

2. Заменить плату управления факсом PWB

C0840 Неисправность RTС Расхождение во времени между RTC  и текущим пять и более лет. 1. Неисправность control PWB

2. Отсоединена батарея.

1. Заменить плату управления PWB.

2. Визуально проверить и при необходимости исправить.

C0870 Проблема передачи данных большой емкости между FAX control PWB и control PWB Не выполняется передача данных между FAX control PWB и control PWB, даже при повторе через заданный промежуток  Неправильная установка  FAX control PWB Переставить FAX control PWB C0920 Ошибка файловой системы факса Резервное копирование данных не производится по причине ошибки файловой системы флеш-памяти Неисправность в системе управления факсом PWB Заменить плату управления факсом PWB C2000 Ошибка главного двигателя Главный двигатель не выходит на готовность в течение 2 секунд после включения 1. Неисправен кабель между основным двигателем (CN1) и платой PWB (YC17) или разъем вставлен неправильно.

2. Неисправен привод основного двигателя.

3. Неисправен двигатель.

4. Неисправность control PWB

1. Вставьте разъем. Проверьте целостность кабеля.

2. Проверьте плавность вращения роликов и шестерней. При необходимости смажьте. Убедитесь в отсутсвии разрывов передач.

3. Заменить.

4. Заменить.

C2610 Ошибка дигателя устройства подачи бумаги Двигатель устройства подачи бумаги лотка 2 не выходит на готовность более чем через 2 секунды после включения. Неисправность кабеля между двигателем устройства подачи бумаги и control PWB (YC4).  Вставьте разъем. Проверьте целостность кабеля (Обратитесь к инструкции) C2620 Ошибка дигателя устройства подачи бумаги Двигатель устройства подачи бумаги лотка 3 не выходит на готовность более чем через 2 секунды после включения. Неисправность кабеля между двигателем устройства подачи бумаги и control PWB (YC4). Вставьте разъем. Проверьте целостность кабеля (Обратитесь к инструкции) C3100 Ошибка исходного положения ISU 1. Неисправность FFC между CCD PWB (YC1) и control PWB (YC8).

2. Неисправность FFC между control PWB (YC6) и сканера WPB (YC103) или неправильная установка FCC.

3. Неисправность датчика исходного положения.

4. Неисправность кабеля между двигателем ISU и сканером PWB (YC104) или разъем вставлен неправильно.

1. Заменить блок сканера ISU

2. Переставить FFC. Проверить на разрыв, при необходимости заменить.

3. Заменить датчик.

4. Вставьте разъем. Проверьте целостность кабеля.

C3200 Ошибка лампы экспозиции Лампа экспозиции не включается 1. Повреждения FFC между сканером PWB (YC103) и control PWB (YC6), либо некорректная установка FFC.

2. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).

3. Неисправен кабель между CCD PWB (YC3) и LED приводом PWB (YC1) либо разъем не подключен.

4. Неисправен кабель между LED приводом PWB (YC2) и лампой экспонирования.

5. Лампа экспонирования вышла из строя.

6. Неисправен светодиодный привод.

1. Переустановите FFC. Проверьте целостность, при необходимости замените.

2. Заменить блок сканера.

3. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

4. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

5. Заменить лампу.

6. Заменить привод.

C3300 Ошибка AGC 1. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).

2. Лампа экспонирования вышла из строя.

3. Неисправность CCD PWB

4. Неисправность control PWB

1. Заменить блок сканера.

2. Заменить лампу.

3. Заменить CCD PWB

4. Заменить control PWB

C3500 Ошибка связи CPU — ASIC (CCD PWB) Обнаружен код ошибки 1. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).

2. Неисправность CCD PWB.

3. Неисправность control PWB

1. Заменить блок сканера (ISU).

2. Заменить CCD PWB

3. Заменить control PWB

C4000 Ошибка полигон-мотора (блока лазерного сканера) Полигон-мотор не выходит на готовность после 6 секунд после включения. 1. Поврежден кабель между полигон-мотором и control PWB (YC10) или разъем не вставлен.

2. Неисправен блок лазерного сканера.

3. Неисправность control PWB

1. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

2. Заменить блок сканера.

3. Заменить control PWB

C4200 Ошибка BD  (блока лазерного сканера) 1. BD датчик не обнаруживает лазерный луч из-за скопления конденсата на зеркале.

2. Неисправен блок лазерного сканера.

1. Выключите питание машины минимум на 30 минут, затем снова включите, если это не помогает необходимо менять блок сканера.

2. Заменить блок сканера.

C6000 Выход из строя термо-элемента (фьюзера) Температура фьюзера не поднимается после включения устройства. 1. Плохой контакт клемм термистора фьюзера.

2. Плохой контакт в местах подключения нагревателя термоблока.

3. Термисторы фьюзера установлены неправильно.

4 . Срабатывает термореле

5. Нагреватель фьюзера установлен неправильно

6. Выход из строя термо-элемента

1. Проверьте контакты.

2. Проверьте контакты.

3. Заменить блок закрепления

4. Заменить блок закрепления

5. Заменить блок закрепления

6. Заменить блок закрепления

C6020 Слишком высокая температура фьюзера Термистор фьюзера обнаружил аномально высокую температуру. Пробой термистора фьюзера Заменить блок закрепления C6030 Поврежден шлейф термистора термоэлемента Значени на входе термистора равно 0 1. Плохой контакт в клеммах термистора.

2. Неисправен шлейф термистора

3. Термистор установлен некорректно

4. Срабатывает термореле

Проверить контакты

Заменить блок закрепления

C6400 Ошибка пересечения нуля Сигнал пересечения нуля не достигает контрольной платы за указанное время 1. Неисправен кабель между PWB высокого напряжения(YC202) и control PWB (YC23) или разъем не вставлен

2. Дефект соединения между источником питания PWB (YC103) и PWB высокого напряжения (YC201)

3. Неисправен источник питания PWB

4. Неисправность control PWB

1. Переподключите коннектор.Убедитесь что кабель не поврежден.

2. Переподключите коннектор

3. Заменить источник питания

4. Заменить control PWB

C7990 Бункер отработки переполнен Датчик тонера обнаружил, что бункер для отработки переполнен 1. Бункер отработки драм-юнита переполнен.

2. Неисправен датчик отработки

3. Неисправность control PWB

1. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла замените драм-юнит.

2. Замените датчик.

3. Заменить control PWB

4. Очистите драм юнит (инструкция по очистке бункера отработанного тонера)

F000 Ошибка связи control PWB — панель управления PWB 1. Неисправность соединения панели управления PWB (YC1) и control PWB (YC7).

2. Неисправность панели управления

3. Неисправность control PWB

1. Переподключите коннектор.Убедитесь что кабель не поврежден.

2. Замените панель.

3. Заменить control PWB

F020 Ошибка контрольной суммы RAM control PWB 1. Неисправность основной микросхемы памяти (ОЗУ) на главной плате управления PWB

2. Неисправность платы расширения памяти (DIMM)

1. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB

2. Замените плату расширения (DIMM)

F040 Ошибка связи control PWB двигателя Обнаружена ошибка связи Неисправность control PWB Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB F041 Ошибка связи между гланой платой управления и платой управления сканером Обнаружена ошибка связи Неисправна главная плата управления или управления сканером Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB или scanner PWB F050 Ошибка контрольной суммы платы управления двигателем 1. Такие ошибки могут происходить при обновлении прошивки control PWB

2. Неисправность control PWB

1. Скачайте прошивку снова

2. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB

F186 Ошибка управления видеоданными главной панели управления Неисправность control PWB Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB

Японская компания Kyocera производит высококачественные лазерные принтеры и МФУ для офисной печати. Их продукция одна из самых востребованных на сегодняшний день. Ведь печатающие устройства Kyocera характеризуются высокой надежностью, износостойкостью и большим сроком эксплуатации. Однако даже их изделия не являются вечными. Со временем принтеры Kyocera начинают сбоить.

К счастью, оргтехника Kyocera оснащена системой самодиагностики (так же, как и струйные принтеры Canon). Поэтому, в случае возникновения проблемы, устройство самостоятельно выявит уязвимое место и сообщит Вам об этом миганием соответствующего индикатора на панели управления либо кодом ошибки, выведенным на дисплей принтера.

Если Вы не являетесь мастером по обслуживанию принтеров и МФУ Kyocera, то, чтобы понять, о чем сообщает печатающее устройство, Вам потребуется расшифровать указанный им код. Для этого мы добавили в статью таблицу кодов ошибок лазерных принтеров Kyocera серии FS и не только.

код ошибки Kyocera решение проблемы

Коды ошибок принтеров и МФУ Kyocera, которые можно исправить самостоятельно

Код ошибки

Значение ошибки

Решение проблемы

E-0001 (E1)

Поврежден чип картриджа либо установлен неоригинальный картридж.

Замените установленный картридж оригинальной версией изделия. Если хотите сэкономить, тогда купите и установите новый чип на картридж или перепрошейте принтер Kyocera. Однако предварительно не помешает попробовать сбросить ошибку соответствующей комбинацией клавиш (как это сделать, читайте в статье «Сброс ошибки установки неоригинального картриджа в принтерах Kyocera»).

E-0002 (E2)

Регион использования картриджа и принтера не совпадают.

Замените чип или прошейте принтер Kyocera.

E-0003 (E3)

Заполнена память принтера или МФУ Kyocera.

Отпечатайте ранее отсканированные листы или очистите очередь печати нажатием кнопки Стоп/Сброс (ранее отсканированные листы также удалятся из памяти принтера, даже если они еще не были распечатаны).

E-0007 (E7)

Тонер-картридж Kyocera израсходовал ресурс красящего вещества.

Замените или заправьте картридж Kyocera (если используете совместимый или перезаправленный расходник, то после установки его в принтер не забудьте сбросить ошибку зажатием на 3-5 секунды кнопок [Ок] и [Сброс/Стоп]).

E-0008 (E8)

Открыта крышка принтера либо не работает датчик закрытия крышек устройства.

Откройте и еще раз закройте переднюю и заднюю крышку принтера. Во время закрытия Вы должны услышать характерный щелчок. Если не помогло, то причина в неисправности датчика.

E-0009 (E9)

Лоток приема бумаги полон.

Уберите все отпечатанные листы бумаги из выходящего лотка. Чтобы возобновить печать, нажмите кнопку [Старт].

E-0012 (E12)

Ошибка памяти принтера Kyocera.

Попробуйте уменьшить разрешение печати. Скорее всего, формат создаваемого отпечатка не соответствует возможностям принтера.

E-0014 (E14)

Установлен неверный формат бумаги (неподдерживаемый принтером Kyocera).

Поменяйте бумагу на поддерживаемую принтером либо смените ее формат в настройках печати. Попробуйте обновить программное обеспечение. Возможно, это расширит поддерживаемые принтером Kyocera форматы.

E-0015 (E15)

Устройство не подключено к электрической сети либо на компьютере нет (не работает) драйвера принтера Kyocera.

Проверьте подключение печатающего аппарата к электрической сети, а также целостность кабеля. Если ошибка не исчезает, скачайте драйвер принтера Kyocera и установите его на компьютер.

E-0017 (E17)

Ошибка передачи данных.

Проверьте подключение принтера к компьютеру. Кабель не должен быть длиннее 5 метров, а также обязан поддерживать стандарт USB 2.0. Кроме того, переустановите драйвер принтера и утилиту Kyocera Client Tool.

E-0018 (E18)

Очередь печати заполнена.

Очистите очередь печати нажатием кнопки [Сброс] либо через драйвер принтера.

E-0019 (E19)

Неверный формат печати.

Отмените печать нажатием кнопки [Стоп/Сброс]. Выберите в настройках принтера соответствующий режим печати, а также установите в лоток поддерживаемый принтером формат бумаги.

J-0000 (jam0000)

Замятие бумаги за задней крышкой.

Откройте крышку и извлеките бумагу. Проверьте надежность крепления бумаги в лотке, а также принтер на наличие посторонних предметов. Еще причина может быть в пружине выходного флажка. Если она растянулась, то может плохо работать фиксатор. Также проблема может быть из-за печки, сделайте ее ревизию, переборку и смазку.

J-0501 (jam0501)

Бумага застряла в принтере Kyocera

Извлеките замятую бумагу. Проверьте надежность установки бумаги во входной лоток. Проверьте целостность роликов протяжки бумаги, а также принтер на наличие посторонних предметов. Если не помогло, стоит внимательно осмотреть ребра на направляющей пластине. На них могут образоваться сколы, трещины и заусенцы. Их можно слегка подчистить наждачной бумагой (нулевкой).

J-0511 (jam0511)

Принтер Kyocera замял бумагу.

Извлеките замятую бумагу и повторите печать. Если проблема не исчезла, несите принтер в сервис. Скорее всего, изношен ролик протяжки бумаги.

C7990

Бункер драм-картриджа (блока фотобарабана) заполнен отработанным тонером либо неисправен счетчик отработки красящего вещества. Еще проблема может быть в главной плате PWB.

Осуществите чистку драм-картриджа (блока фотобарабана). Если проблема в датчике или плате, то нужно отнести принтер в СЦ на диагностику.

F248

Ошибка обработки отпечатываемого материала.

Перезагрузите принтер. Уберите неподдерживаемые спецсимволы из отпечатка. Обновите ПО принтера Kyocera. Смените режим работы принтера с PDL на GDI (Пуск -> Принтеры -> Свойства -> Параметры устройства).

PF

Отсутствует бумага в лотке подачи.

Загрузите листы бумаги во входной лоток. Если принтер по-прежнему не печатает, значит нужно искать проблему в чем-то другом.

1101

Ошибка сканирования через сеть из-за неправильного имени SMTP сервера.

Пропишите DNS-адреса помимо прочих настроек печати по сети.

1102

Некорректная настройка сканера для работы через сеть

Зайдите в Web-панель управления принтером (нужно в адресную строку браузера ввести iP принтера Kyocera). Далее в зависимости от модели введите логин и пароль (Admin/Admin или просто admin00 без логина). Далее следуйте инструкции:

  • Откройте вкладку «Сканер» и установите настройки по умолчанию;
  • Перейдите на вкладку «Основные», выберите адресную книгу и нажмите добавить контакт;
  • В открывшемся окне найдите блок SMB и введите: имя хоста = имя компьютера или его iP-адрес, путь = название сетевой папки (если не расшарена, то вместе с ИП-адресом), имя пользователя = user или domainuser (в зависимости от типа профиля), пароль = пароль.

Логин и пароль нужны обязательно, если их нет, то следует создать.

2101

Ошибка передачи данных при сканировании через сеть.

Правильно настройте параметры (как для ошибки 1102), только предварительно отключите на ПК антивирус и брандмауэр.

Если Вы испытали все способы, но не смогли убрать ошибку, то следует нести печатающее устройство в сервисный центр. Кроме того, есть ряд ошибок (высвечиваемых на дисплее принтера), которые нельзя устранить в домашних условиях. Соответствующие коды ошибок принтеров Kyocera представляем в очередной таблице.

Коды ошибок принтеров и МФУ Kyocera, которые нужно устранять в сервисном центре

Код ошибки

Значение ошибки

Решение проблемы

0030

Неисправность платы управления факсом принтера.

Замена платы.

0100

Неисправность платы управления или флеш-памяти принтера.

Замена платы.

0120

Ошибка чтения mac-адреса из-за неисправности флеш-памяти принтера.

Замена платы.

0190

Неисправность платы управления или флеш-памяти принтера.

Замена платы.

0630

Неисправность платы управления принтера.

Замена платы.

1020

Неисправность мотора, привода или отсутствие контакта.

Разборка принтера и замена изношенных частей. Проверка надежности подключений, замена разорванных (прогоревших) кабелей. Ремонт или замена привода мотора.

1040

Неисправность мотора, привода или отсутствие контакта.

Разборка принтера и замена изношенных частей. Проверка надежности подключений, замена разорванных (прогоревших) кабелей. Ремонт или замена привода мотора.

2000

Неисправность главной платы управления, соединительного кабеля или привода принтера.

Проверить ремни, шестерни и ролики привода. Смазать или заменить, если есть дефекты. Заменить привод или главную плату.

3100 (C3100)

Неисправность главной платы, привода сканера, датчика положения или нарушение целостности соединений.

Проверить наличие разрывов и отсутствия контакта. Смазать или заменить изношенные элементы привода. Заменить привод, главную плату, датчик или соединительный кабель. Если Вам повезло, то возможно забыли отключить фиксатор блока сканера.

3101

Сетевой кабель не подсоединен, или нарушена работа концентратора. Еще может быть из-за наличия вирусов в системе или неправильно заданным параметрам сервера SMTP.

Проверить соединения, правильно настроить параметры сети.

3300

Неисправность главной платы, датчика CIS или соединительного кабеля.

Проверить контакты, заменить плату или датчик.

3500

Неисправность главной платы или нарушение соединения контактов.

Проверить контакты, заменить плату.

4000 (C4000)

Неисправность главной платы, привода сканера или нарушение соединений. Однако чаще всего ошибка лазера.

Проверить контакты, заменить плату или привод блока сканера. Почистить лазер, смазать ось полигон-мотора, либо полностью заменить блок лазера.

4200

Неисправность главной платы, блока сканера или датчика BD.

Отключить питание принтера на 30 минут. Если не помогло, то следует заменить привод сканера или главную плату принтера.

6000 (С6000)

Неисправность главной платы, термостата, печки или нарушение соединения контактов.

Проверить и поправить контакты. Заменить фьюзер. Ремонт или замена печки, термодатчика, термопредохранителя и т.д.

6020

Сгорание термистора или главной платы.

Замена термистора или главной платы.

6030

Неисправность главной платы, термостата или термистора. Возможно, причина в отсутствии контакта.

Проверить соединения. Заменить плату, термостат или термистор.

6400

Неисправность главной платы, отсутствие питания или контакта.

Заменить плату или источник питания.

F000

Неисправность главной платы или отсутствие контакта.

Проверить соединение ремня безопасности. Заменить ремень или плату управления.

F020

Неисправность элементов памяти принтера.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления.

F040

Неисправность главной платы принтера.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления.

F05D

Неисправность главной платы. Сбой программного оборудования привода. Проблемы с прошивкой принтера Kyocera.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления. Перепрошить принтер Kyocera.

F245 F246 F247 F375

Принтер Kyocera заблокирован из-за проблемы, вызванной отказом источника питания.

Нужно перепрошить принтер специальной сервисной микропрограммой.

Обратите внимание: Если у печатающего устройства нет дисплея, то определить проблему можно по светодиодным индикаторам, встроенным в панель управления принтером. Например, у Kyocera Ecosys P2135D нужно сосчитать количество миганий индикаторов красного цвета и таким образом определить число, указывающее на ту или иную ошибку. В свою очередь, у модели Kyocera FS-1040 все зависит от темпа мигания светодиода с надписью «Внимание!» («Attention!»):

  • Мигает медленно – указывает на отсутствие бумаги в лотке или тонера в картридже.
  • Мигает быстро – оповещает о проблеме с памятью устройства, переполненном лотке или замятии бумаги, а также об использовании неоригинальных расходных материалов.
  • Горит постоянно – говорит о проблемах с картриджем или фотобарабаном либо указывает на открытые крышки принтера.

ошибки принтера Kyocera

Чтобы потребитель мог наверняка определить проблему, рекомендуем использовать утилиту Kyocera Client Tool, которая идет в комплекте с драйверами принтера.


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Введите код, указанный на картинке:


  • Code: 0030
  • Description: FAX PWB system error The FAX process cannot be continued due to the malfunction of the FAX PWB.
  • Remedy: FAX PWB Replace the FAX PWB
  • Code: 0070
  • Description: FAX PWB incompatible detection error In the initial communication with the FAX PWB,
  • Remedy: FAX PWB Replace the FAX PWB. Main/Engine PWB Replace the main/engine PWB.
  • Code: 0100
  • Description: Backup memory device error Outputs an abnormal status from the flash memory.
  • Remedy: Flash memory Replace the main/engine PWB. Main/Engine PWB Replace the main/engine PWB.
  • Code: 0120
  • Description: MAC address data error In case MAC address is invalid data
  • Remedy: Flash memory Replace the main/engine PWB.
  • Code: 0130
  • Description: Backup memory Read/write error Read/write to the NAND memory cannot be executed.
  • Remedy: Flash memory Replace the main/engine PWB. Main/Engine PWB Replace the main/engine PWB.
  • Code: 0140
  • Description: Backup memory data error At power up, the data that was read from the NAND memory has been determined to be a error.
  • Remedy: Flash memory Replace the main/engine PWB.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 0150
  • Description: EEPROM read/write error (Main/ Engine PWB) Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: EEPROM(YS1) Confirm that the EEPROM has been properly installed and repair if failed.
    Main/Engine PWB Replace the main/engine PWB.
    EEPROM(YS1) Contact the service support.
  • Code: 0160
  • Description: Backup memory data error Illegal data is detected in the EEPROM Counter data checksum does not match in all buffers
  • Remedy: EEPROM(YS1) Check that the EEPROM (YS1) is firmly installed and repair it if failed. Main/Engine PWB Replace the main/engine PWB. EEPROM(YS1) Contact the service support.
  • Code: 0170
  • Description: Billing counting error Checksum error was detected both in the billing counter and IPU backup memory
  • Remedy: Main/Engine PWB Replace the main/engine PWB.
    EEPROM(YS1) Contact the service support.
  • Code: 0180
  • Description: Machine number mismatch When the power is turned on, the machine number does not match between the main and engine side.
  • Remedy: Main/Engine PWB Execute U004 machine number setting
    EEPROM(YS1) Contact the service support.
  • Code: 0190
  • Description: Backup memory device error Unable to read out data from the EEPROM. The above remains at 3 times of retries
  • Remedy: Main/Engine PWB Replace the main/engine PWB.
    EEPROM(YS1) Contact the service support.
  • Code: 0500
  • Description: Drive lock detection by engine firmware The main motor was left rotating when monitoring it in the regular interval (monitored also during the maintenance mode)
  • Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.
  • Code: 0510
  • Description: High voltage remote control error detection It was detected that the high voltage remote signal (synchronized with the feed motor remote) is on while the drum is not driven
  • Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.
  • Code: 0530
  • Description: Backup task error detection The time for the backup task not being in operation is 30s or more
  • Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.
  • Code: 0540
  • Description: Unexpected engine firmware control detection? (Preventing the solenoid from continuously being on) The solenoid was continuously on for the specified time or more
  • Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.
  • Code: 0800
  • Description: Print sequence error The printing sequence jam (JAM010X) occurred twice consecutively.
  • Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.
  • Code: 0830
  • Description: FAX PWB flash program area checksum error The program stored in the flash memory on the FAX PWB is broken and cannot be executed.
  • Remedy: FAX PWB Replace the FAX PWB.
  • Code: 0840
  • Description: RTC error Communication with the RTC has failed The RTC data mismatch such as dead battery
  • Remedy: Battery on the main/engine PWB Check it and repair it if it is faulty.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 0870
  • Description: FAX PWB large data transmission error DMA transmission failed between the main/engine PWB and FAX PWB
  • Remedy: FAX PWB Reattach the FAX PWB.
    FAX PWB or main/engine PWB Replace the FAX PWB or main/engine PWB.
  • Code: 0920
  • Description: Fax file system error The backup data is not retained for file system abnormality of the flash memory of the FAX PWB.
  • Remedy: FAX PWB Replace the FAX PWB.
  • Code: 0970
  • Description: 24V power down detect The power shutoff was detected by the controller
  • Remedy: Interlock switch Check that the interlock switch is turned on properly by the front cove.
    Low voltage power supply PWB Check if there is defective connection in the connector of the low voltage power supply PWB, and then check the 24V output from the main/engine PWB (YC20-1, 2,3). If not, replace the low voltage power supply PWB.
    Main/Engine PWB Replace the main/engine PWB and check the operation.
  • Code: 1810
  • Description: Communication error with the paper feeder (1st PF) No paper feeder was detected after the paper feeder connection was detected at power-up
  • Remedy: Paper feeder Check the wiring connection status with the main unit, and if necessary, reconnect it.
    PF main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. PF main PWB — Main/engine PWB (YC17) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the PF main PWB.
    Main/ Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 1820
  • Description: Communication error with the paper feeder (2nd PF) No paper feeder was detected after the paper feeder connection was detected at power-up
  • Remedy: Paper feeder Check the wiring connection status with the main unit, and if necessary, reconnect it.
    PF main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. PF main PWB and Main/engine PWB (YC47) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the PF main PWB.
    Main/ Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 2000
  • Description: Main motor steady-state error After the main motor was stabilized, the ready signal was not detected for consecutive 1s.
  • Remedy: Wire and connector between the main motor and main/engine PWB (YC9) If the connector is not inserted enough, reinsert it. Or check the wire’s continuity and replace the wire if there is no continuity.
    Main motor drive transmission system Check if each roller and gear rotate smoothly. Apply grease to the bushings and gears if they are faulty. Check each gear if it is damaged and replace it if there is damage.
    Main motor Replace the main motor.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 2010
  • Description: Main motor start-up error The ready signal was not detected when passing 2s after the main motor is started up.
  • Remedy: Wire and connector between the main motor and main/engine PWB (YC9) If the connector is not inserted enough, reinsert it. Or check the wire’s continuity and replace the wire if there is no continuity.
    Main motor drive transmission system Check if each roller and gear rotate smoothly. Apply grease to the bushings and gears if they are faulty. Check each gear if it is damaged and replace it if there is damage.
    Main motor Replace the main motor.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 2600
  • Description: PF conveying motor error (Paper feeder) The ready signal is not detected within 2s after the PF conveying motor of the cassette 2 turns on.
  • Remedy: Connection of the wire and connector PF conveying motor — PF main PWB If the connector is not inserted enough, reinsert it. Or check the wire’s continuity and replace the wire if there is no continuity.
    PF conveying motor drive transmission system Check if each roller and gear rotate smoothly. Apply grease to the bushings and gears if they are faulty. Check each gear if it is damaged and replace it if there is damage.
    PF conveying motor Replace the PF conveying motor.
  • Code: 2610
  • Description: PF conveying motor error (Paper feeder) The ready signal is not detected within 2s after the PF conveying motor of the cassette 3 turns on.
  • Remedy: Connection of the wire and connector PF conveying motor — PF main PWB If the connector is not inserted enough, reinsert it. Or check the wire’s continuity and replace the wire if there is no continuity.
    PF conveying motor drive transmission system Check if each roller and gear rotate smoothly. Apply grease to the bushings and gears if they are faulty. Check each gear if it is damaged and replace it if there is damage.
    PF conveying motor Replace the PF conveying motor.
  • Code: 3100
  • Description: Carriage error 1) While the HP sensor is interrupted at the initial drive, it is not released when driven by 66.1mm toward the scanning direction 2) During the initial drive while the HP sensor is released, the HP sensor is not interrupted when driving it by 379.5mm toward the return direction
  • Remedy: Scanner motor 1. Move the scanner manually to check if there is too much load. 2. Check that the scanner drive belt is not disengaged. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Scanner motor — Main/engine PWB (YC31) 4. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 5. Replace the scanner motor.
    Home position sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected, Insert the connector all the way in. Home position sensor — Main/engine PWB (YC17) 3. Replace the home position sensor.
    CIS Replace the scanner carriage and execute U411.
    Main/ Engine PWB Replace the main/engine PWB.
  • Code: 3200
  • Description: CIS lamp error The white reference data obtained when the lamp is turned on at the time of initialization is lower than the rated value.
  • Remedy: CIS Replace the scanner carriage and execute U411.
    Main/ Engine PWB Replace the main/engine PWB.
  • Code: 3210
  • Description: DP CIS lamp error The white reference data obtained when the lamp is turned on at the time of initialization is lower than the rated value. (40 ppm model only)
  • Remedy: DP CIS 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. DPCIS — Main/Engine PWB(YC509) 2. Replace DPCIS and execute U411.
  • Code: 3300
  • Description: CIS AGC error An error was detected when processing the front side AGC
  • Remedy: CIS 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. CIS — Main/Engine PWB (YC506) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the scanner carriage and execute U411
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 3310
  • Description: DP CIS AGC error An error was detected when processing the back side AGC (40 ppm model only)
  • Remedy: DP CIS 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. DPCIS — Main/Engine PWB(YC509) 2. Replace DPCIS and execute U411.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 3500
  • Description: Scanner — ASIC communication error A communication error is detected during communication. (Read-back values are different.)
  • Remedy: CIS 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. CIS — Main/Engine PWB (YC506) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the image scanner carriage and execute U411.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 4000
  • Description: Polygon motor initial error (LSU) The polygon motor ready signal is not detected when passing 10s after starting up the polygon motor
  • Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Polygon motor — Main/engine PWB (YC3) If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 2. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 4010
  • Description: Polygon motor steady-state error (LSU) The polygon motor ready signal is not for consecutive 1s after the polygon motor is stabilized
  • Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Polygon motor — Main/engine PWB (YC3) If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 2. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 4201
  • Description: BD steady-state error (LSU) BD was not obtained during the steady rotation
  • Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU — Main/Engine PWB (YC505) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 6000
  • Description: Broken fuser heater wire (main) During warm-up, the temperature detected by the thermopile does not reach 100°C/212 °F when turning the heater on for consecutive 10s During warm up, the temperature detected by the thermopile does not reach the ready temperature when passing 30s after reaching 60°C/ 212°F.
  • Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
    Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Heater — Low voltage power supply PWB (YC102) Low voltage power supply PWB — Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 6020
  • Description: Fuser thermopile high temperature error (main) During drive, the thermopile detected 200C/392 °F for 5s The temperature detected by the thermopile rose 18C/65 °F or more when passing 1s or more after the drive is stopped Detected temperature at that time is 200C/392 °or more
  • Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile — Main/engine PWB (YC2) 2. Check how the thermopile is attached. If not attached to the holder, correct it 3. Replace the thermopile if not repaired
    Fuser unit 1. Make sure there is no paper jam. 2. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
    Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Low voltage power supply PWB — Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 6030
  • Description: Broken fuser thermopile wire (main) The thermopile detected an abnormal value
  • Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile — Main/engine PWB (YC2) 2. Replace the thermopile if not repaired
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 6050
  • Description: Fuser thermopile low temperature error (main) During printing, the temperature detected by the thermopile is less than 100C/212°F for consecutive 3s
  • Remedy: Power supply voltage 1. Check no voltage drop exceeding 10% of the rated during printing. 2. If the power is overloaded, change the AC outlet that supplies power.
    Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile — Main/engine PWB (YC2) 2. Check how the thermopile is attached. If not attached to the holder, correct it 3. Replace the thermopile if not repaired
    Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
    Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Heater — Low voltage power supply PWB (YC102) Low voltage power supply PWB — Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 6200
  • Description: Fuser heater error (sub) During warm-up, the temperature detected by the thermistor does not reach 60C/212.0 °F when turning the heater on for consecutive 30s. During warm-up, the temperature detected by the thermistor does not reach the ready temperature when passing 20s after it reaches 60C/ 212°F.
  • Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile — Main/engine PWB (YC2) 2. Replace the thermopile if not repaired
    Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
    Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Heater — Low voltage power supply PWB (YC102) Low voltage power supply PWB — Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 6220
  • Description: Fuser heater high temperature error (sub) The temperature detected by the thermopile is 240°C/464 °F while the drive is stopped The temperature detected by the thermopile is 255°C/491 °F during drive
  • Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile — Main/engine PWB (YC2) 2. Check how the thermopile is attached. If not attached to the holder, correct it 3. Replace the thermopile if not repaired
    Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. Replace the fuser unit.
    Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Low voltage power supply PWB — Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 6230
  • Description: Fuser thermistor wire break (sub) The thermistor’s AD value was abnormal
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC19) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 6250
  • Description: Fuser heater low temperature error (sub) During printing, the temperature detected by the thermistor is less than 60°C/140°F for consecutive 3s
  • Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile — Main/engine PWB (YC2) 2. Check how the thermopile is attached. If not attached to the holder, correct it 3. Replace the thermopile if not repaired
    Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. Replace the fuser unit.
    Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Heater — Low voltage power supply PWB (YC102) Low voltage power supply PWB — Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 6400
  • Description: Zero-cross signal error During the heater turned on, the zero-cross signal disappears for consecutive 1s
  • Remedy: Low voltage power supply PWB Replace the low voltage power supply PWB.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 6600
  • Description: Fuser rotation error The fuser roller rotation detection is not input for consecutive 2s while the motor’s steady signal is input
  • Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. Replace the fuser unit.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 6610
  • Description: The fuser pressure release error The fuser pressure change is not complete within 10s after the instruction
  • Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/engine PWB (YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. Replace the fuser unit.
    Fuser pressure release error 1. Reverse-rotate the fuser gear manually to check if the fuser pressure can be released. 2. When releasing the pressure, check the fuser pressure release sensor is interrupted by the actuator Reattach it if the light is not interrupted 3. Reconnect the wire connector Replace the wire if there is no continuity. Fuser pressure release sensor — Main/ engine PWB (YC19) Fuser pressure release motor — Main/ engine PWB (YC1) 4. Replace the fuser pressure release motor.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 6650
  • Description: Fuser thermopile EEPROM error 1. The thermopile EEPROM is not accessed 2. No response from the device at read was detected five time consecutively Data read at two points was unmatched eight times consecutively 3. Thermopile data checksum error
  • Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. 2. Thermopile — Main/engine PWB (YC2) 3. Replace the thermopile if not repaired
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 7220
  • Description: Broken in-machine thermistor wire The sensor input sampling value is greater than the reference value.
  • Remedy: In-machine temperature sensor 1. Confirm that the wiring connector is firmly connected, Insert the connector all the way in. In-machine temperature sensor — Main/engine PWB (YC1) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. Replace the in-machine temperature sensor PWB.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 7800
  • Description: Broken outer thermistor wire The sensor input sampling value is abnormal. (After detecting an error, it is controlled at 23C/77 °F and 50%RH)
  • Remedy: Temperature and humidity Sensor 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Temperature and humidity sensor — Main/engine PWB (YC2) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the Temperature and humidity sensor PWB.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 7990
  • Description: Waste toner full The waste toner sensor detected the waste toner reservoir in the drum unit is full
  • Remedy: Drum unit Turn the power switch off and on Replace the drum unit if not repaired.
    Waste toner sensor Replace the waste toner sensor.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: F000
  • Description: Communication error between Main/Engine PWB — Operation panel PWB
  • Remedy: Connection of the wires and connectors between the main/engine PWB — the operation panel PWB. If the connector is not inserted enough, reinsert it. Or check the wire’s continuity and replace the wire if there is no continuity.
    Operation panel PWB Replace the operation panel PWB. (TSI: see page 4-138, LCD: see page 4- 141)
    Main/Engine PWB Replace the main/engine PWB.
  • Code: F010
  • Description: Main/Engine PWB Checksum error
  • Remedy: Main/Engine PWB Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. If not corrected, replace the main/ engine PWB.
  • Code: F020
  • Description: Main/engine PWB RAM checksum error
  • Remedy: Main/engine PWB memory (RAM) Turn the power switch off and on If not corrected, replace the main/ engine PWB.
    Expansion memory (DIMM) Replace the expansion memory (DIMM)
  • Code: F040
  • Description: Main/engine PWB engine communication error
  • Remedy: Main/Engine PWB Turn the power switch off and on If not repaired, replace the EEPROM on the main/engine PWB or main/engine PWB.
  • Code: F041
  • Description: Main/engine PWB — Scanner PWB communication error
  • Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.
  • Code: F050
  • Description: Main/engine PWB engine checksum error
  • Remedy: Main/Engine PWB Download the engine firmware again (TSI: see page 4-138,LCD: see page 4- 141)
    Main/Engine PWB Turn the power switch off and on If not repaired, replace the EEPROM on the main/engine PWB or main/engine PWB.
  • Code: F051
  • Description: No scan engine main program
  • Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.
  • Code: F12X
  • Description: Abnormality detecting in a Scan control section
  • Remedy: (1) Check the harness between Scan/DP<=>Main/Engine PWBs, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange a Scan/DP board and perform an operation check. (4) Exchange a Main/Engine PWB and perform an operation check. (5) Get USBLOG and contact service headquarters.
  • Code: F14X
  • Description: Abnormality detecting in a FAX control part
  • Remedy: (1) Check the harness between FAX<=>Main/Engine PWBs, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Perform a deed operation check for DIMM Clear by U671. * Notes(Since it disappears when received data remain, cautions are required.) (4) Exchange a FAX board and perform an operation check. (5) Exchange a Main/Engine PWB and perform an operation check. (6) Get USBLOG and contact service headquarters.
  • Code: F15X
  • Description: Abnormality detecting in an authentication device control section
  • Remedy: (1) Check the harness between authentication device <=>Main/ Engine PWBs, and the connection situation of a connector, and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main/Engine PWB and perform an operation check. (4) Get USBLOG and contact service headquarters.
  • Code: F18X
  • Description: Abnormality detecting in a Video control section
  • Remedy: (1) Check the harness between Engine<=>Main/Engine PWBs, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange a Main/Engine PWB and perform an operation check. (4) Get USBLOG and contact service headquarters.
  • Code: F1DX
  • Description: Abnormality detecting of the image memory Management Department
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F21X, F22X, F23X
  • Description: Abnormality detecting in an image-processing part
  • Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main/Engine PWB and perform an operation check. (4) Get USBLOG and contact service headquarters.
  • Code: F24X
  • Description: Abnormality detecting in the system Management Department
  • Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main/Engine PWB and perform an operation check. (4) Get USBLOG and contact service headquarters.
  • Code: F25X
  • Description: Abnormality detecting in a network management department
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and packet capture and contact service headquarters.
  • Code: F26X … F2AX
  • Description: Abnormality detecting in the system Management Department
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F2BX … F32X
  • Description: Abnormality detecting in a network control part
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.(Depending on an analysis result, it is packet capture acquisition)
  • Code: F33X
  • Description: Abnormality detecting in the Scan Management Department
  • Remedy: (1) Check the harness between Scan/DP<=>Main/Engine PWBs, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange a Scan/DP board and perform an operation check. (4) Exchange a Main/Engine PWB and perform an operation check. (5) Get USBLOG and contact service headquarters.
  • Code: F34X
  • Description: Abnormality detecting in the Panel Management Department
  • Remedy: (1) Check the harness between Panel<=>Main/Engine PWBs, and the connection state of a connector, and perform an operation check. * Notes (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange a Panel board and perform an operation check. (4) Exchange a Main/Engine PWB and perform an operation check. (5) Get USBLOG and contact service headquarters.
  • Code: F35X
  • Description: Abnormality detecting in the printing controlling Management Department
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F37X
  • Description: Abnormality detecting in the FAX Management Department
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F38X
  • Description: Abnormality detecting in the authentication authorized Management Department
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F3AX … F45X
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F46X
  • Description: Abnormality detecting of a printer rendering part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) the acquisition wish of USBLOG — carry out (Depending on the (2) case, it is print capture data acquisition)
  • Code: F47X, F48X, F49X
  • Description: Abnormality detecting of an image editing processing part
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F4DX, F4EX
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F4FX
  • Description: Abnormality detecting in the JOB Management Department
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F50X
  • Description: Abnormality detecting in the FAX Management Department
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F51X … F57X
  • Description: Abnormality detecting in a JOB execution part
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F58X … F5EX
  • Description: Abnormality detecting in the various-services Management Department
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F5FX
  • Description: Abnormality detecting in a service execution part
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F62X
  • Description: Abnormality detecting in a service execution part
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F63X
  • Description: Abnormality detecting in a device control section
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F69X … F6CX
  • Description: Abnormality detecting in a HyPAS-E part
  • Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.


Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.

В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.

Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

Код ошибки Описание ошибки Причина ошибки
0100 Backup memory device error Defective flash memory. Defective control PWB. Defective flash memory. Defective control PWB.
0120 MAC address data error Defective flash memory.
0130 Backup memory read/write error Defective flash memory. Defective control PWB
0140 Backup memory data error Defective flash memory. Defective control PWB.
0150 Control PWB EEPROM error
Detecting control PWB EEPROM (U17) communication error.
Improper installation control PWB EEPROM (U17). Defective control PWB.
0160 Backup memory data error (engine PWB) Defective EEPROM.PWB. Defective engine PWB.
0170 Billing counting error
A checksum error is detected in the main and engine backup memories for the billing counters.
Data damage of EEPROM. Defective PWB. EEPROM.
0190 Backup memory device error (engine PWB) Defective engine PWB.
0800 Image processing error
JAM010x is detected twice.
Defective main PWB.B.
0840 Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed.
The battery is disconnected from the main PWB. Defective main PWB.
1010 Lift motor error
(60/50/45 ppm model only) After cassette 1 is inserted, lift sensor does not turn on within 10 s. This error is detected four times successively.
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the lift motor. Defective lift motor. Defective engine PWB.
1020 PF lift motor 1 error (paper feeder)
After cassette 2 is inserted, PF lift sensor 1 does not turn on. This error is detected four times successively.
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB.
1030 PF lift motor 2 error (paper feeder)
After cassette 3 is inserted, PF lift sensor 2 does not turn on. This error is detected four times successively.
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB.
1040 PF lift motor 3 error (paper feeder)
After cassette 4 is inserted, PF lift sensor 3 does not turn on. This error is detected four times successively.
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB.
1050 PF lift motor 4 error (paper feeder)
After cassette 5 is inserted, PF lift sensor 4 does not turn on. This error is detected four times successively
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB.
1140 BPF lift motor upward error (Bulk paper feeder)
BPF lift maximum sensor does not turn on. The lock signal of the motor is detected continuously three times.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the motor. Defective BPF lift motor. Defective BPF main PWB.
1150 BPF lift motor downward error (Bulk paper feeder)
BPF lift minimum sensor does not turn on. The lock signal of the motor is detected continuously three times.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the motor. Defective BPF lift motor. Defective BPF main PWB.
1800 Paper feeder 1 communication error
A communication error is detected 10 times in succession.
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective PF main PWB.
1810 Paper feeder 2 communication error
A communication error is detected 10 times in succession.
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB.
1820 Paper feeder 3 communication error
A communication error is detected 10 times in succession.
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB.
1830 Paper feeder 4 communication error
A communication error is detected 10 times in succession.
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB.
1900 Paper feeder 1/BPF paper feeder EEPROM error
When writing the data, the write data and the read data is not in agreement.
Defective PF main PWB. Device damage of EEPROM.
1910 Paper feeder 2 EEPROM error
When writing the data, the write data and the read data is not in agreement.
Defective PF main PWB. Device damage of EEPROM.
1920 Paper feeder 3 EEPROM error
When writing the data, the write data and the read data is not in agreement.
Defective PF main PWB. Device damage of EEPROM.
1930 Paper feeder 4 EEPROM error
When writing the data, the write data and the read data is not in agreement.
Defective PF main PWB. Device damage of EEPROM.
2000 Main motor drive error
The main motor is not stabilized within 2 s after driving starts.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the main motor. Defective main motor. Defective engine PWB.
2010 Main motor steady-state error
Stable OFF is detected for 2 s continuously after main motor stabilized.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the main motor. Defective main motor. Defective engine PWB.
2200 Drum motor drive error (60/50/45 ppm model only)
The drum motor is not stabilized within 2 s after driving starts.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the main motor. Defective main motor. Defective engine PWB.
2210 Drum motor steady-state error (60/50/45 ppm model only)
Stable OFF is detected for 2 s continuously after drum motor stabilized.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the main motor. Defective main motor. Defective engine PWB.
2330 Fuser pressure release motor error (Over-current) (60/50/45 ppm model only)
The over-current detection signal of the motor is detected continuously twenty times.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective PWB.
2340 Fuser pressure release motor error (Timeout) (60/50/45 ppm model only)
The position detection sensor is not detected continuously for 30 s.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective PWB.
2600 PF drive motor 1 error (paper feeder 1)
When the PF drive motor is driven, error signal is detected continuously for 2 s.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB.
2610 PF drive motor 2 error (paper feeder 2)
When the PF drive motor is driven, error signal is detected continuously for 2 s.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB.
2620 PF drive motor 3 error (paper feeder 3)
When the PF drive motor is driven, error signal is detected continuously for 2 s.
Defective harness between PF paper feed motor and PF main PWB (YC4), or improper connector insertion. Defective PF paper feed motor drive transmission system. Defective PF main motor. Defective control PWB.
2630 PF drive motor 4 error (paper feeder 4)
When the PF drive motor is driven, error signal is detected continuously for 2 s.
Defective harness between PF paper feed motor and PF main PWB (YC4), or improper connector insertion. Defective PF paper feed motor drive transmission system. Defective PF main motor. Defective control PWB.
4000 Polygon motor (laser scanner unit) error
The polygon motor ready input is not given for 6 s during the polygon motor is ON.
Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Defective laser scanner unit. Defective control PWB.
4200 BD steady-state error
When the value of Register BDSET is 1 after setting Register BDSET as one and passing by BD1 cycle.
Defective connector cable or poor contact in the connector. Defective PD PWB. Defective engine PWB.
5100 Chager current error
When the current value measured at the time of potential adjustment is less than 20 iA. When the current values in the chager voltage 500V constitute not less than 85% of target current values.
Defective connector cable or poor contact in the connector. Defective high voltage PWB. Defective engine PWB.
6000 Broken fuser heater wire
(60/50/45 ppm model) The detection temperature of fuser thermistor 2 is 100 °C/ 212°F or less after the fuser heater lamp has been turned on continuously for 30 s. (40 ppm model) The detection temperature of fuser thermistor 1 is 100 °C/ 212°F or less after the fuser heater lamp has been turned on continuously for 30 s.
Defective connector cable or poor contact in the connector. Deformed connector pin. Defective triac. Fuser thermostat triggered. Broken fuser heater wire. Defective engine PWB.
6020 Abnormally high fuser thermistor 2 temperature (60/50/45 ppm model only)
The detection temperature of fuser thermistor 2 is higher than 235°C/455°F. In a heater-off state, the detection temperature of fuser thermistor 2 is higher than 195°C/383°F after the detection temperature of fuser thermistor 2 was 155°C/311°F or less.
Deformed connector pin. Defective triac. Shorted fuser thermistor. Defective engine PWB.
6030 Broken fuser thermistor 2 wire (60/50/45 ppm model only)
A/D value of the fuser thermistor 2 exceeds 1019 bit continuously for 4 s during warming up.
Defective connector cable or poor contact in the connector. Deformed connector pin. Defective triac. Defective fuser thermistor. Defective engine PWB.
6120 Abnormally high fuser thermistor 1 temperature
(60/50/45 ppm model) The detection temperature of fuser thermistor 1 is higher than 245°C/473°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 195°C/383°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less. (40 ppm model)
Deformed connector pin. Defective triac. Shorted fuser thermistor. Defective engine PWB.
6130 Broken fuser thermistor 1 wire
A/D value of the fuser thermistor 1 exceeds 1019 bit continuously for 4 s during warming up.
Defective connector cable or poor contact in the connector. Deformed connector pin. Defective triac.or pin. Defective fuser thermistor. Defective engine PWB.
6400 Zero-cross signal error
While fuser heater control is performed, the zero-cross signal is not input within 2 s.
Defective connector cable or poor contact in the connector. Defective power source PWB or engine PWB.
7000 Toner motor error
During driving the toner motor, an over-current detection signal is detected at intervals of 10 ms as for 300 accumulation.
Defective connector cable or poor contact in the connector. Defective toner motor. Defective engine PWB.
7100 Toner sensor error
Sensor output value of 930 or more continuously for 5 s.
Defective connector cable or poor contact in the connector. Defective toner sensor. Defective engine PWB.
7400 Developer unit non-installing error
Sensor output value of 31 or less continuously for 5 s.r.
Defective connector cable or poor contact in the connector. Defective toner sensor. Defective engine PWB.
7410 Drum unit type mismatch error
The drum PWB EEPROM does not communicate normally. Absence of the drum unit is detected.
Defective connector cable or poor contact in the connector. Defective toner sensor. Defective engine PWB.
7800 Broken external thermistor wire
The average of thermistor output value of 1016 or more continuously for 160 ms. The average of thermistor output value of 930 or more continuously for 5 s.?
Defective connector cable or poor contact in the connector. Defective temperature sensor.
7810 Short-circuited external thermistor wire
The average of thermistor output value of 31 or less continuously for 5 s.
Defective connector cable or poor contact in the connector. Defective temperature sensor.
7900 Drum unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
Defective connector cable or poor contact in the connector. Defective drum unit.
F000 Main PWB — operation PWB communication error Defective connector cable or poor contact in the connector. Defective main PWB. Defective operation PWB
F010 Main PWB checksum error Defective main PWB.
F020 Main PWB RAM checksum error Defective main memory (RAM) in main PWB Defective expended memory (DIMM)
F040 Main PWB — print engine communication error Defective main PWB. Defective engine PWB.
F050 Print engine ROM checksum error Defective engine PWB

Оборудование оснащено функцией самодиагностики. При обнаружении проблемы, аппарат блокируется, на дисплее отображается код вида С#### с указанием характера проблемы. Также появляется сообщение необходимости обслуживания. После устранения проблемы, ошибку можно сбросить тумблером питания, выключив и включив аппарат.

Код
Значение
Описание
Причина
Решение




C0030 FAX control PWB system error

Processing with the fax software was disabled due to a hardware problem. Defective FAX control PWB.
Replace the FAX control PWB
C0070 FAX control PWB incompatible detection Error

Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. Defective fax software. Defective FAX control PWB.
Install the fax software. Replace the FAX control PWB
C0100 Backup memory device error
Defective flash memory. Defective control PWB.
Replace the control PWB
C0120 MAC address data error
Defective flash memory.
Replace the control PWB
C0130 Backup memory read/write error
Defective flash memory. Defective control PWB
Replace the control PWB
C0140 Backup memory data error
Defective flash memory. Defective control PWB.
Replace the control PWB
C0150 Control PWB EEPROM error

Detecting control PWB EEPROM (U17) communication error. Improper installation control PWB EEPROM (U17). Defective control PWB. Data damage of control PWB EEPROM (U17).
Check the installation of the EEPROM (U17) and remedy if necessary. Replace the control PWB.
C0170 Billing counting error
Defective control PWB. Data damage of control PWB EEPROM (U17).
Replace the control PWB
C0180 Machine number mismatch

Machine number of main and engine does not match. The main PWB or the engine PWB were exchanged. Data damage of control PWB EEPROM (U17).
U004 Setting the machine number.
C0420 Paper feeder communication error

Communication error between control PWB and optional paper feeder. Improper installation paper feeder. Defective harness between control PWB (YC30) and paper feeder interface connector, or improper connector insertion. Defective control PWB. Defective harness between PF main PWB (YC5) and paper feeder interface connector, or improper connector insertion. Defective PF mainPWB.
Follow installation instruction carefully again. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Replace the control PWB. If none, remedy or replace the harness (Refer to the service manual for the paper feeder). Replace the PF main PWB (Refer to the service manual for the paper feeder).
C0830 FAX control PWB flash program area checksum error

A checksum error occurred with the program of the FAX control PWB. Defective fax software. Defective FAX control PWB.
Install the fax software. Replace the FAX control PWB
C0840 Faults of RTC

The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. Defective control PWB. The battery is disconnected from the control PWB.
Replace the control PWB. Check visually and remedy if necessary.
C0870 FAX control PWB to control PWB high capacity data transfer problem

High-capacity data transfer between the FAX control PWB and the control PWB of the machine was not normally performed even if the data transfer was retried the specified times. Improper installation FAX control PWB. Defective FAX control PWB or control PWB.
Reinstall the FAX control PWB. Replace the FAX control PWB or control PWB and check for correct operation.
C0920 Fax file system error

The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. Defective FAX control PWB.
Replace the FAX control PWB.
C2000 Main motor error

The main motor ready input is not given for 2 s during the main motor is ON. Defective harness between main motor (CN1) and control PWB (YC17), or improper connector insertion. Defective drive transmission system of the main motor. Defective main motor. Defective control PWB.
Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any. Replace the main motor. Replace the control PWB.
C2610 PF paper feed motor error (paper feeder)

The PF paper feed motor of cassette 2 ready input is not given for 2 s during the PF paper feed motor is ON. Defective harness between PF paper feed motor and PF main PWB (YC4), or improper connector insertion. Defective PF paper feed motor drive transmission system. Defective PF main motor. Defective control PWB.
Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness (Refer to the service manual for the paper feeder). Check if the gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any. Replace the PF main motor. Replace the control PWB.
C2620 PF paper feed motor error (Paper feeder)

The PF paper feed motor of cassette 3 ready input is not given for 2 s during the PF paper feed motor is ON. Defective harness between PF paper feed motor and PF main PWB (YC4), or improper connector insertion. Defective PF paper feed motor drive transmission system. Defective PF main motor. Defective control PWB.
Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness (Refer to the service manual for the paper feeder). Check if the gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any. Replace the PF main motor (Refer to the service manual for the paper feeder). Replace the control PWB.
C3100 ISU home position errorr.
Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective FFC between control PWB (YC6) and scanner PWB (YC103), or improper FFC insertion. Defective home position sensor. Defective harness between ISU motor and scanner PWB (YC104), or improper connector insertion. Defective ISU motor.
Replace the image scanner unit (ISU). Reinsert the FFC. Also check for continuity within the FFC. If none, remedy or replace the FFC. Replace the home position sensor. Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Replace the ISU motor.
C3200 Exposure lamp error

The exposure lamp is not turned on. Defective FFC between scanner PWB (YC103) and control PWB (YC6), or improper FFC insertion. Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective harness between CCD PWB (YC3) and LED drive PWB (YC1), or improper connector insertion. Defective harness between LED drive PWB (YC2) and exposure lamp, or improper connector insertion. Defective exposure lamp.sensor. Defective LED drive PWB. Defective control PWB.
Reinsert the FFC. Also check for continuity within the FFC. If none, remedy or replace the FFC. Replace the image scanner unit (ISU). Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Replace the exposure lamp. Replace the LED drive PWB. Replace the control PWB.
C3300 AGC error

After AGC, correct input is not obtained at CCD. Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective exposure lamp.sensor. Defective CCD PWB. Defective control PWB.
Replace the image scanner unit (ISU). Replace the exposure lamp. Replace the CCD PWB. Replace the control PWB.
C3500 CPU — ASIC (CCD PWB) communication error

An error code is detected. Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective CCD PWB. Defective control PWB.
Replace the image scanner unit (ISU). Replace the CCD PWB. Replace the control PWB.
C4000 Polygon motor (laser scanner unit) error

The polygon motor ready input is not given for 6 s during the polygon motor is ON. Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Defective laser scanner unit. Defective control PWB.
Reinsert the connector. Also check for continuity within the connector har- ness. If none, remedy or replace the harness. Replace the laser scanner unit. Replace the control PWB.
C4200 BD error (laser scanner unit) error
BD sensor does not detect laser beam due to condensation on the polygon mirror. Defective laser scanner unit. Defective control PWB.
Turn machine power off for at least 30 minutes, then turn machine on again. If not cured, replace the laser scanner unit. Replace the control PWB.
C4700 VIDEO ASIC device error

Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector. Defective control PWB.
Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Replace the control PWB.
C6000 Broken Fuser heater wire

The fuser temperature does not rise after the Fuser heater has been turned on. Poor contact in the fuser thermistor connector terminals. Poor contact in the Fuser heater connector terminals. Fuser thermistor installed incorrectly. Fuser thermal cutout triggered. Fuser heater installed incorrectly. Broken Fuser heater wire.
Reinsert the connector. Replace the fuser unit.
C6020 Abnormally high fuser thermistor temperature

Fuser thermistor detects abnormally temperature. When the temperature of a fuser thermistor detects 195 °C or more at the time of heater OFF and 155 °C or more. Shorted fuser thermistor. Defective control PWB.
Replace the fuser unit. Replace the control PWB.
C6030 Broken fuser thermistor wire

Input from fuser thermistor is 0 (A/D value). Poor contact in the fuser thermistor connector terminals. Broken fuser thermistor wire. Fuser thermistor installed incorrectly. Fuser thermal cutout triggered. Fuser heater installed incorrectly. Broken Fuser heater wire.
Reinsert the connector. Replace the fuser unit.
C6400 Zero cross signal error

The zero cross signal does not reach the control PWB for specified time. Defective harness between high voltage PWB (CN202) and control PWB (YC23), or improper connector insertion. Defective connection between power source PWB (YC103) and high voltage PWB (CN201). Defective power source PWB. Defective control PWB.
Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Reinsert the connector. Replace the power source PWB. Replace the control PWB.
C7990 Waste toner full

The waste toner sensor has detected that the waste toner reservoir (drum unit) is full. Waste toner reservoir (drum unit) is full. Defective waste toner sensor. Defective control PWB.
Turn the power switch off/on to restart the machine. If the error is not resolved, replace the drum unit. Replace the waste toner sensor. Replace the control PWB.
F000 Control PWB — Operation panel PWB communication error
Defective harness between operation panel PWB (YC1) and control PWB (YC7), or improper connector insertion. motor is ON. Defective operation panel PWB. Defective control PWB.
Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness. Replace the operation panel PWB. Replace the control PWB.
F020 Control PWB RAM checksum error
Defective main memory (RAM) on the control PWB. Defective expanded memory (DIMM).
Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB. Replace the expanded memory (DIMM).
F040 Control PWB engine communication error

A communication error is detected. Defective control PWB.
Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB.
F041 Control PWB — scanner PWB communication error

A communication error is detected. Defective control PWB or scanner PWB.
Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB or scanner PWB.
F050 Control PWB engine checksum error
Some error may have occurred when downloading the firmware of the control PWB. Defective control PWB.
Download the firmware of the control PWB again. Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB.
F186 Control PWB video data control error
Defective control PWB.
Turn the power switch off/on to restart the machine. If the error is not resolved, replace control PWB.

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