Ошибка 026 717 xerox 5222

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Job. Setting error. An invalid or improper network setting has prevented the machine from com-

municating.

[Procedure

Check the following:

the IP Address setting

the default Gateway setting

the subnet mask setting

the DNS Server address setting

the proxy server address setting

the Xerox Communication Server URL setting

Set «Verify the remote server certificate» to «OFF».

If despite the confirmation of the above settings, the situation has not improved, contact

the customer network administrator because there is a possibility of a network failure.

When after the implementation of the corrective actions, the machine has established nor-

mal communication with the Xerox Communication Server, the fault will be cleared.

If the network is normal but the situation has not improved, collect the pfshowinfo9 log

and network log immediately after the occurrence of the problem and contact the support

division for directions.

Status Indicator RAPs

026-717, 026-718

026-718 PS Print Instruction Fail RAP

Error caused because PostScript job was requested in combination with a feature which is not

available for PS.

Job cannot be executed because of invalid combination of print parameters (finishing job,

paper size, paper tray, duplex/simplex, output destination).

Procedure

Set parameters (finishing job, paper size, paper tray, duplex/simplex, output destination,

etc.) correctly and print the job again.

Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware

module, EEPROM)

Check the sw version of the controller sw — update if required

07/2011

2-440

BUS Updated 12/2011

Initial Issue

WorkCentre 5335 Family Service Documentation


Прилепить пост

Сообщение очень синий » Чт июл 21, 2011 1:24 pm

Однажды был случай в далеком Макао — макака коалу в какао макала. Коала какао лениво лакала, макака макала, коала икала

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очень синий

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  1. 09-27-2016

    #1

    axyun is offline


    Service Manager

    1,000+ Posts

    WC7328 with error 010-110 and 026-717


    Rep Power
    45

    Thumbs up WC7328 with error 010-110 and 026-717

    Customer has jamming problem. Paper enters fuser and exits about an inch and stops. Swapped with
    new fuser and no change. Please advise. I do not see 026-717 error listed in manual. Your help is appreciated. Frank/ActionPhotocopy


  2. 09-27-2016

    #2

    JrTech is offline


    Senior Tech

    100+ Posts


    Rep Power
    24

    Re: WC7328 with error 010-110 and 026-717

    That would be your exit transport assembly on the machine. Part number is 059K27187 or can be the fuser drive assembly but most likely the Exit Assembly has gone to pasture. The ends of the exit roller are very weak and tend to strip off the shaft. If you cannot order from Xerox call around. Machines that use the same Exit Assembly are Xerox WorkCentre 2128, 2636, 3545, 7328, 7335, 7345, 7346. Xerox Phaser 7750, 7760. Oh the 026 error is a settings error in your Scan to Email.

    PM me if you cant find it local or new.

    Hope this helps.


  3. 09-29-2016

    #3

    axyun is offline


    Service Manager

    1,000+ Posts

    WC7328 with error 010-110 and 026-717


    Rep Power
    45

    Thumbs up Re: WC7328 with error 010-110 and 026-717

    Thank you JR. Just opened and saw you had replied but had gone to spam. I will look for part. I know I have some phaser 7760 partsin storage. FRank


  4. 10-25-2016

    #4

    axyun is offline


    Service Manager

    1,000+ Posts

    WC7328 with error 010-110 and 026-717


    Rep Power
    45

    Re: WC7328 with error 010-110 and 026-717

    I replaced the exit assembly but still have same issue with paper stopping as it comes out of fuser and is just entering exit assembly.
    Not sure where to go from here.


  5. 11-01-2016

    #5

    Re: WC7328 with error 010-110 and 026-717

    Quote Originally Posted by axyun
    View Post

    Customer has jamming problem. Paper enters fuser and exits about an inch and stops. Swapped with
    new fuser and no change. Please advise. I do not see 026-717 error listed in manual. Your help is appreciated. Frank/ActionPhotocopy

    Quote Originally Posted by axyun
    View Post

    I replaced the exit assembly but still have same issue with paper stopping as it comes out of fuser and is just entering exit assembly.
    Not sure where to go from here.

    I experienced this problem too in WC 123 128.
    The problem lies with shaft attached to the registration clutch.
    It gets dirty, so the registration clutch does not turned.
    Maybe toner or developer got into it.

    Solution:
    I opened the registration clutch, then sprayed the shaft and the clutch with contact cleaner.

    I hope this diagram helps you.

    clutch.jpg


  6. 11-02-2016

    #6

    axyun is offline


    Service Manager

    1,000+ Posts

    WC7328 with error 010-110 and 026-717


    Rep Power
    45

    Thumbs up Re: WC7328 with error 010-110 and 026-717

    Thank you for your help SHINCHAN. I WILL LOOK INTO THAT WHEN I RETURN TO CUSTOME AND THANKS FOR DIAGRAM.FRANK


  7. 11-05-2016

    #7

    axyun is offline


    Service Manager

    1,000+ Posts

    WC7328 with error 010-110 and 026-717


    Rep Power
    45

    Re: WC7328 with error 010-110 and 026-717

    i replaced the exit switch actuator unit and machine is okay though old one appeared okay. thanks to all


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Код неисправности появляется в том случае, если прокси-сервер включен, но в сети не определяется. Существует несколько обстоятельств, которые могли спровоцировать такой сбой.

Причины появления ошибки 029 717 в Ксерокс и пути их устранения

  1. Часто при наличии нестабильного напряжения в электросети, приборы начинают работать некорректно, происходит разовый сбой программного характера. Чтобы исключить его, потребуется выполнить перезагрузку оргтехники. Для этого нужно достать питающий кабель из розетки, отключить устройство от всех проводов, подождать несколько минут и подключить все заново. Если перезапуск не дал результата, можно приступать ко второму пункту.
  2. Настройка ip-адреса порта. Порядок действий такой: зайти в «Свойства принтера» — «Порты» — «Добавить порт». В строке TCP/IP указать нужный адрес, после чего применить настройки и запустить пробную печать.
  3. Запретить устройству автоматически определять настройки прокси-сервера. Для отключения WPAD потребуется выполнить следующие действия:
  • загрузить систему от имени администратора;
  • в меню выбрать пункт «Инструменты», далее перейти в системные настройки;
  • открыть «Подключение и настройка сети» и в списке прокси-серверов выбрать пункт с изменением параметров и запретить использование прокси-сервера.

После этого программное обеспечение аппарата Xerox обновится, и ошибка перестанет выводиться на экран. Если указанные действия не помогли решить проблему, обратитесь за помощью в сервисный центр.

Наши мастера более 11 лет занимаются обслуживанием и ремонтом оргтехники Xerox, поэтому способны в короткий устранить даже самые сложные и нестандартные поломки. Для оформления заявки оставьте свои контактные данные в форме обратной связи на нашем сайте или свяжитесь с диспетчером центра по телефону.

Вам не нужно везти технику в мастерскую. Специалист выполнит диагностику прибора и устранит неисправность на дому или в офисе заказчика. В редких случаях, когда требуется использование специального оборудования, устройство будет доставлено в мастерскую курьером и возвращено назад за наш счет. На услуги предоставляется гарантия сроком от 1 года.

Job. Setting error. An invalid or improper network setting has prevented the machine from com-

municating.

[Procedure

Check the following:

the IP Address setting

the default Gateway setting

the subnet mask setting

the DNS Server address setting

the proxy server address setting

the Xerox Communication Server URL setting

Set «Verify the remote server certificate» to «OFF».

If despite the confirmation of the above settings, the situation has not improved, contact

the customer network administrator because there is a possibility of a network failure.

When after the implementation of the corrective actions, the machine has established nor-

mal communication with the Xerox Communication Server, the fault will be cleared.

If the network is normal but the situation has not improved, collect the pfshowinfo9 log

and network log immediately after the occurrence of the problem and contact the support

division for directions.

Status Indicator RAPs

026-717, 026-718

026-718 PS Print Instruction Fail RAP

Error caused because PostScript job was requested in combination with a feature which is not

available for PS.

Job cannot be executed because of invalid combination of print parameters (finishing job,

paper size, paper tray, duplex/simplex, output destination).

Procedure

Set parameters (finishing job, paper size, paper tray, duplex/simplex, output destination,

etc.) correctly and print the job again.

Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware

module, EEPROM)

Check the sw version of the controller sw — update if required

07/2011

2-440

BUS Updated 12/2011

Initial Issue

WorkCentre 5335 Family Service Documentation

Коды ошибок

02.06.2011

Вопрос:

Подскажите, пожалуйста, где можно увидеть полный перечень ошибок Xerox WorkCentre 5222? Постоянно появляется ошибка 026-717 и 026-714, в общем перечне ошибок таких не нашел.

Ответ:

026-714 — аппарат не может получить доступ к прокси-серверу. Ошибка 026-717 также связана с проблемами в сети или неправильными сетевыми настройками.

Задайте свой вопрос

Чтобы задать вопрос, Вам необходимо авторизоваться

Required Action: To continue Secure Automated Meter Reads and Toner Replenishment (ASR), install the most current version of Device Manager to adhere to security requirements. See the Related Content for a link which includes additional information and the Device Manager Software download. If your printer is not listed, the Device Manager is appropriate for use.

Note: The most current version of Device Manager uses industry standard Simple Network Management Protocol (SNMP) to retrieve the device data and securely transmit it to the Xerox Communication Servers.

Note: If the Device Manager has been installed, and communication is not established restart your search with the displayed fault, message, or key words.

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  1. 09-27-2016


    #1

    axyun is offline


    Service Manager

    1,000+ Posts

    WC7328 with error 010-110  and 026-717


    Rep Power
    46

    Thumbs up WC7328 with error 010-110 and 026-717

    Customer has jamming problem. Paper enters fuser and exits about an inch and stops. Swapped with
    new fuser and no change. Please advise. I do not see 026-717 error listed in manual. Your help is appreciated. Frank/ActionPhotocopy


  2. 09-27-2016


    #2

    JrTech is offline


    Senior Tech

    100+ Posts


    Rep Power
    25

    Re: WC7328 with error 010-110 and 026-717

    That would be your exit transport assembly on the machine. Part number is 059K27187 or can be the fuser drive assembly but most likely the Exit Assembly has gone to pasture. The ends of the exit roller are very weak and tend to strip off the shaft. If you cannot order from Xerox call around. Machines that use the same Exit Assembly are Xerox WorkCentre 2128, 2636, 3545, 7328, 7335, 7345, 7346. Xerox Phaser 7750, 7760. Oh the 026 error is a settings error in your Scan to Email.

    PM me if you cant find it local or new.

    Hope this helps.


  3. 09-29-2016


    #3

    axyun is offline


    Service Manager

    1,000+ Posts

    WC7328 with error 010-110  and 026-717


    Rep Power
    46

    Thumbs up Re: WC7328 with error 010-110 and 026-717

    Thank you JR. Just opened and saw you had replied but had gone to spam. I will look for part. I know I have some phaser 7760 partsin storage. FRank


  4. 10-25-2016


    #4

    axyun is offline


    Service Manager

    1,000+ Posts

    WC7328 with error 010-110  and 026-717


    Rep Power
    46

    Re: WC7328 with error 010-110 and 026-717

    I replaced the exit assembly but still have same issue with paper stopping as it comes out of fuser and is just entering exit assembly.
    Not sure where to go from here.


  5. 11-01-2016


    #5

    Re: WC7328 with error 010-110 and 026-717

    Quote Originally Posted by axyun
    View Post

    Customer has jamming problem. Paper enters fuser and exits about an inch and stops. Swapped with
    new fuser and no change. Please advise. I do not see 026-717 error listed in manual. Your help is appreciated. Frank/ActionPhotocopy

    Quote Originally Posted by axyun
    View Post

    I replaced the exit assembly but still have same issue with paper stopping as it comes out of fuser and is just entering exit assembly.
    Not sure where to go from here.

    I experienced this problem too in WC 123 128.
    The problem lies with shaft attached to the registration clutch.
    It gets dirty, so the registration clutch does not turned.
    Maybe toner or developer got into it.

    Solution:
    I opened the registration clutch, then sprayed the shaft and the clutch with contact cleaner.

    I hope this diagram helps you.

    clutch.jpg


  6. 11-02-2016


    #6

    axyun is offline


    Service Manager

    1,000+ Posts

    WC7328 with error 010-110  and 026-717


    Rep Power
    46

    Thumbs up Re: WC7328 with error 010-110 and 026-717

    Thank you for your help SHINCHAN. I WILL LOOK INTO THAT WHEN I RETURN TO CUSTOME AND THANKS FOR DIAGRAM.FRANK


  7. 11-05-2016


    #7

    axyun is offline


    Service Manager

    1,000+ Posts

    WC7328 with error 010-110  and 026-717


    Rep Power
    46

    Re: WC7328 with error 010-110 and 026-717

    i replaced the exit switch actuator unit and machine is okay though old one appeared okay. thanks to all


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  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
  • BB code is On
  • Smilies are On
  • [IMG] code is On
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  • HTML code is Off

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